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Worry-Free Shopping with Kingston

Incomparable Product Quality and Customer Services Always Exceed Your Expectation

Hsinchu, Taiwan – (May 5, 2009) –You may once encounter following experiences: photos with precious memories taken on trip cannot be outputted due to the instability of your memory cards; your computer or laptop cannot be booted up smoothly due to the poor incompatibility of the newly-purchased memory modules; the RMA process is so slow that you could not have your scheduled work done in time; or you may be annoyed by unpleasant experience with the customer service staff. In this consumer-oriented era, customer service is reckoned as a factor which would also affect consumers’ brand preference as well as their purchase decisions. As the world leader in memory products, Kingston’s excellent product quality, product performance, and satisfied customer service always exceed your expectation and bring you the best experience. Kingston always takes its customers as the top priority and has been providing fast, easy, convenient and attentive service, which not only wins consumers’ heart but also consolidates its No. 1 market leader position with the commitments and the actions to customers.

Kingston Family of Products

In addition to top-rated customer service, Kingston’s well-recognized global leading market position, as a named brand over twenty years, lies in its award-winning product quality and outstanding product performance. Such factors enable the glory to match the reality. Owing to long-term, close and stable partnership with both upstream and downstream vendors, Kingston can successfully obtain high-grade components and exclusive technology cooperation. What is more, rigorous product quality management also guarantees the high quality of all Kingston products.

Being the most preferred memory brand in APAC region, Kingston provides the online verification site (www.kingston.com/asia/verify) for end-users to find out if the Kingston product purchased is genuine or not, which assures all Kingston’s loyal customers of their rights and interests. In addition to the online verification site, Kingston Blog (www.kingston-blog.com) plays a direct and efficient communication bridge, being an easy and casual interface with end-users. To well service Kingston’s customers in APAC region, customers could also contact the local dealer or distributor from which they purchase the Kingston product to arrange an RMA (For more details, please visit: www.kingston.com/asia/support/rma.asp). Furthermore, Kingston also sets up Technical Support Hotline to provide timely service. Hotlines support English, Mandarin, Taiwanese, Cantonese, Japanese, and Malay. For more details about Kingston’s Technical Support Hotlines, please visit: www.kingston.com/asia/support/default.asp.

Kingston memory products are backed by a high-quality warranty and free technical support services. For detailed information, please visit the Kingston Website at www.kingston.com/asia.

About Kingston Technology Company, Inc.
Kingston Technology Company, Inc. is the world’s largest independent manufacturer of memory products. Kingston designs, manufactures and distributes memory products for desktops, laptops, servers, printers, and Flash memory products for PDAs, mobile phones, digital cameras, and MP3 players. Through its global network of subsidiaries and affiliates, Kingston has manufacturing facilities in California, Taiwan, China, Malaysia and sales representatives in the United States, Taiwan, China, India, Australia, New Zealand, Vietnam, Europe, Russia, Turkey, and Latin America. For more information, please visit www.kingston.com/asia.

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