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Compatibility

On occasion, Kingston Technology has heard reported that a representative from a computer system manufacturer has told a customer (which could be an end user, reseller or integrator) that if the customer uses third party memory in the system manufacturer’s computer, the system manufacturer’s warranty is voided. Through this ploy, the sales representative attempts to coerce customers into purchasing memory modules from the system manufacturer, usually at much higher prices than Kingston Technology charges for the equivalent product. A system manufacturer may resort to this type of warranty threat to spread fear, uncertainty and doubt in the minds of consumers, rather than to compete on the basis of quality and price.

Kingston Technology strongly supports customer choice and believes that consumers – whether end user, reseller, or systems integrator – should be free to purchase compatible memory modules without being subject to threats and misinformation. Throughout its existence, Kingston Technology has placed extreme importance on reliability. Our modules are designed to meet the specific requirements of the system or class of systems into which the module will be installed. Our memory is 100% tested to be reliable and compatible. Further, all Kingston Technology memory modules are backed by a lifetime warranty and supported by 24-7 free technical support.

Click here to view our “Certificate of compatibility” with server systems.

To find out more about Kingston compatibility with your server system, use our tools below.

Server Compatibility Compatibility Certificates FAQ
Server Compatibility Information

Kingston have prepared thorough answers for end users and resellers making the decision to use Kingston memory servers and/or workstations. Select the system manufacturer from the list below to view documents for each:



Compatibility Certifications

To view our list of compatibility certifications, select the system manufacturer from the list below:





Frequently asked questions

Will adding Kingston memory void my system warranty?
Absolutely not! Using compatible components such as Kingston on your system (including servers and workstations) will not invalidate the system’s warranty. In the same way that you can choose a different manufacture’s hard drive or monitor, you can choose which manufacturer’s memory products to use. You are under no obligation to use the OEM (Original System Manufacturer) branded components.

Will adding Kingston memory void my service warranty?
Adding third party components to your system without informing your service provider may cause you unwanted administrative problems. However, you can add Kingston to your service contract. Unless you are servicing Kingston’s memory yourself, you should contact your service provider and ask for support of Kingston memory.

How do I add Kingston memory to my service contract?
This is very simple. Contact your service provider and inform them that you want to add Kingston memory as additional hardware to your service contract.

Can my service provider refuse to add Kingston memory to my contract? Some service providers may also want to tie you into using one brand of memory, so remember that you are the customer and you have the right to negotiate the terms and conditions of your service contract.
Remind your service provider that you are paying for your service contract, and that you want support of Kingston.
If your provider refuses to support your request, you may want to consider changing to a more flexible service provider that won’t tie you into buying one brand.
No one, not even the OEMs, can force (tie) you in to buying components that you don’t want, especially when the tied purchase can cost you up to three times the cost of equivalent Kingston memory.

Can Kingston help me obtain support from my service provider?
Absolutely! We have already signed formal service agreements with some popular resellers and service providers. So check with your service provider to determine if they already support Kingston.
If they don’t yet support Kingston products, we can offer service reimbursement schemes to you or any service provider that you choose to work with.

What other benefits can I get from Kingston?
Cost savings: Kingston can be priced up to 50% below the OEM memory, sometimes even more. Some of our largest corporate customers are currently saving millions of pounds per year by using Kingston memory on their servers and workstations, while having a reliable solution.
On-Site Spares: Corporate end-users with a large installed base of systems can obtain free on-site spares to eliminate any potential downtime.
Service Reimbursement: In the unlikely event you experience a failure, Kingston can reimburse you, or your service provider, for costs incurred from replacing Kingston memory. Kingston will also help customise a service reimbursement programme for you, or your service provider, completely free of charge.

For more information, click here to visit our KingstonCare pages.


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