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Job opportunities at Kingston

Kingston Technology is now looking for qualified individuals to fill the following position:

 

Business Development Manager

Job Description
Job Title: Business Development Manager
Reporting to: Regional Director, UK and Ireland
Effective date: June 2014
Department: Sales
Location: Sunbury on Thames
Working hours: 40 hours per week (8.30am – 5.30pm)
Position Summary: To establish Kingston Technology as the preferred memory brand within a territory consisting of UK distributors and indirect resellers by working with their sales and management teams. To work with a selection of corporate and public sector accounts to become their preferred/sole memory supplier for all products including server, SSD and flash. To work with channel partners to target SME’s and consumers. This should be achieved by developing strong relationships at all levels with the primary aim of exceeding Kingston’s UK revenue, net sales gross profit margin and market share goals.
Essential Functions:
  1. To develop Kingston’s sales for the territory consisting of distributors, indirect resellers, e-tailers, corporate and public sector end-users, SME’s and consumers with overall responsibility for the achievement of revenue, net sales gross profit margin and market share goals in line with Kingston’s strategy. To visit these partners and customers on a regular basis as required.
  2. To implement account profiling and account plans for each of the designated accounts with revenue, relationship and investment goals.
  3. To work closely with the UK BDM team and the UK internal sales teams to ensure that the objectives for the UK & Ireland territory are met.
  4. To identify and develop new business opportunities with our distribution and reseller partners. This is the key focus for this role.
  5. To follow up on any sales opportunities identified by the internal sales team and the marketing team.
  6. To attend corporate and public sector end-user visits when required to meet and present the benefits of Kingston, and to work with the customer in order to become preferred supplier for memory products including server, SSD and flash products.
  7. To identify any special bid opportunities and liaise with internal sales on special bid pricing. Follow up and close the business.
  8. To conduct regular training sessions with all channel partners and to ensure all new channel sales people are trained on Kingston products and services.
  9. To work with the UK channel marketing representative to design and implement a marketing plan with Kingston’s channel partners.
  10. To follow through marketing plans with Kingston’s channel marketing manager and to measure return on investment.
  11. To understand Kingston’s competition and to identify and take advantage of any business opportunities.
  12. To feedback competitive pricing to Kingston’s internal sales director, the relevant Business Manager and the UK inside sales teams.
  13. To be the escalation route for any issues that cannot be resolved internally.
  14. To complete visit reports and call reports in KCRM.

OTHER RESPONSIBILITIES:
  1. Performing other duties as assigned.
Person Specification
Minimum Criteria Desirable
Education / Qualifications:

Ideally A Level standard or equivalent

Degree level educated (or equivalent)

Experience / Knowledge:

Minimum 2 years’ field sales experience working within the UK IT distribution and reseller channel or from an IT vendor background.
Experience of working within a dynamic fast moving company with aggressive growth targets.
Experience in terms of managing turnover and margin goals. Distribution, reseller and large end-user experience are all essential.

 
Skills / Behaviours:
  • Self-motivated, able to use own initiative, and be achievement orientated;
  • Able to perform under pressure, and have strong time management skills
  • Build effective working relationships both internally and externally, and be able to influence effectively at all levels within the organization and with channel partner and clients’ organizations.
  • Have excellent communication skills - both verbal and written
  • Strong presentation skills
  • Able to work within a team
  • Computer literate
  • Good mathematical skills
  • Outstanding interpersonal skills
Personal Circumstances:
  • Clean UK driving licence essential
  • Must be willing to work evenings/weekends on occasion to attend customer events

The job description may be varied in consultation with the post holder to reflect evolving needs of the company.

To apply for this vacancy, please send a copy of your CV (written in English), salary expectations and a covering letter to:

Nina Edwards / Sue Winnington
Technical Support Engineer – French/English
Human Resources
Kingston Technology Europe Ltd
Kingston Court
Brooklands Close
Sunbury-on-Thames
MIDDX TW16 7EP
United Kingdom

E-mail: eu_jobs@kingston.eu
Tel: (+44) 1932 738888

 

 

Technical Support Engineer – French/English

Job Description
Job Title: Technical Support Engineer – French/English
Reporting to:Technical Support Manager
Effective date:1st May 2014
Department: Technical Support
Location:Sunbury-on-Thames
Working hours: 40 hours per week (8am – 5pm)
Position Summary: The position of Technical Support Engineer is primarily responsible for assisting Kingston customers with product questions and problems.
Essential Functions:
  1. Receiving customer calls from distributors, resellers and end users in French and English regarding technical issues and product questions.
  2. Resolving customer queries by gathering appropriate information from the customer, then researching and resolving the issues in a professional, courteous and timely manner. This will normally be in the form of a telephone conversation, email or through a web request.
  3. Recreating customer problems in-house and performing tests to ascertain the cause of the problem, resolving the issue then documenting the findings in English.
  4. Maintaining knowledge and updating themselves on all Kingston products and competitor’s hardware/software products. Initial and on-going training will be provided as necessary.
  5. Developing and maintaining files of correspondence and other technical support records.
  6. Attending occasional site visits and presentations as required.
Person Specification
Minimum CriteriaDesirable
Education / Qualifications:

Ideally A Level standard or equivalent

Educated to A Level / Baccalaureat/Abitur standard + 1 year higher education

Experience / Knowledge:

Fluency in English and French to business standards (verbal and written).

In-depth knowledge of Microsoft operating systems & Hardware experience

Working knowledge of Computer Networks and a proficient knowledge of PC Architecture

A minimum of 1 year’s previous experience in providing second level technical support by phone

German highly desired

Any other additional European language such as Spanish or Italian an advantage

Apple Mac & Linux OS basic knowledge

Skills / Behaviours:
  • Excellent communication skills
  • Excellent organizational skills
  • Computer-fluency
  • Ability to prioritise own workload
  • Multi-tasking skills essential


Personal Circumstances:
  • Active team player
  • Ability to use discretion and independent judgment
  • Positive working attitude
  • Strong focus on Customer Service
  • The candidate must live within reasonable commutable distance to Sunbury or be willing to relocate

The job description may be varied in consultation with the post holder to reflect evolving needs of the company.

To apply for this vacancy, please send a copy of your CV (written in English), salary expectations and a covering letter to:

Nina Edwards / Sue Winnington
Technical Support Engineer – French/English
Human Resources
Kingston Technology Europe Ltd
Kingston Court
Brooklands Close
Sunbury-on-Thames
MIDDX TW16 7EP
United Kingdom

E-mail: eu_jobs@kingston.eu
Tel: (+44) 1932 738888

 

 

Digital Branding Specialist

Job Description
Job Title: Digital Branding Specialist
Reporting to:Channel and Digital Marketing Manager
Effective date:May 2014
Department:Marketing
Location:Sunbury-on-Thames
Working hours:40 hours per week
Position Summary:

Be the expert and coordinator on topics related to Digital Branding in EMEA.

Allocation of the digital budget to plan, execute and control effective and consistent online campaigns to push Kingston products, brand campaigns and partners sell out/conversion. Understand internal focus and goals. Support these company goals with digital activities to make sure that Kingston has a good and clear positioning in the digital space.

Participate in the process of defining budgetary requirements for EMEA with HQs as well as the allocation (spend) of budgets within EMEA for Digital Branding related work.

Coordinate digital executions as required for HQ branding campaigns

Essential Functions:
  1. Digital marketing strategy
    Develop, planning and organisation of digital marketing campaigns using all the relevant channels and strategies such as:
    • Learn More Activities
      Assigning budget to drive traffic to Kingston.com and develop educational campaign to maximise the awareness of Kingston products and educate the users in the digital space. Work with HQ for the execution and setting up of the activities. Usage of all relevant strategies, channels and digital technique. Work with PM and creative for creation of messaging, ads, product focus and positioning in the digital space Such activity will be implemented either through the HQ Search Team or, in some cases through other channels/agencies. Supervise the relationship with EMEA agencies where relevant.
    • Buy Now Activities
      Assigning budget to drive traffic to EMEA partners site, maximise partners’ visibility and traffic to product pages conversions and sell out. Participate in the selection of partners which will take part in campaigns. Activity will be implemented either through the HQ Search Team or, in some cases through other channels/agencies. Supervise the relationship with EMEA agencies where relevant. Together with CMG and CMM identify digital branding opportunities with etail partners.
    • Partner Offsite
      Work with CMG and CMM to support partners in offsite activities to maximise traffic to their site. Define and suggest strategies and opportunities to maximise activity. Participating in the selection of partners which will take part in the campaigns and support partners where relevant. Collect reports and report on overall success of the activity.
  2. Analysis
    Analyse the results of campaigns providing reports on activities. Reports will be done using both internal software such as Google Adwords and Google Analytics but also collecting reports from partners where relevant (Offsite Activities). Take responsibility for updating EMEA and HQ team on results of digital activities
  3. User Experience
    Assist with the user interface for campaigns working with internal and external stakeholders to ensure that user journey is clear, complete and easy to use. Focus on channel integration and usage of the “Buy Now” button. Create a consistent image of Kingston in the digital world and make sure that users and consumers can easily access information about Kingston products, find what they are looking for online, understand positioning and use assets such as video or other marketing tools. Where possible gather feedback to improve the image and services that Kingston offer online.
  4. SEO
    Help HQ with SEO optimization, provide feedback and be the internal point of contact for feedback, suggestions, go to person to talk with HQ. Collaborate with the creative department and other internal stakeholders to gather feedback and suggestions
  5. Miscellaneous
    • Manage and maintain competitive analysis, providing regular reports
    • Update skills and keep up to date with new technologies and strategies by attending events and seminars to ensure that the company is at the forefront of the digital marketing.
    • Travel as required (including some travel to HQ) ensuring that EMEA is in line with global strategy and in touch with central marketing team
   
Person Specification
Minimum CriteriaDesirable
Education / Qualifications:

Ideally A Level standard or equivalent

Degree level or equivalent

Experience / Knowledge:
  • Broad understanding of marketing communication
  • Experience in managing and optimising digital campaigns through Adwords
  • Experienced in analysing campaigns and web traffic using Google Web Analytics.
  • Marketing background facing channel customers
  • Knowledge of customer buying behaviours and motivations throughout the digital customer journey.
  • Proven experience of working with relevant tools as well as agencies, partners and customers. Knowledge of wider digital marketing tools such as social media, and other non-Google specific tools.
  • Experience in improving Web SEO. Experience of managing budgets to achieve specific digital objectives.
Skills / Behaviours:
  • Excellent spoken and written communication skills to convey new concepts and ideas to internal and external stakeholders.
  • Analytical skills to grasp, interpret, present and make recommendations from available data.
  • Fluent English (spoken and written) and ideally at least one other European language
  • Confident, proactive, creative thinker with good attention to detail.
  • Ability to work independently and take initiatives
  • Ability to work with staff at all level (including senior management)
  • Ability to work with a wide variety of people in a multicultural environment.
Personal Circumstances:
  • Lives within easy commutable distance of Sunbury on Thames
  • Ability to travel and be away from home

The job description may be varied in consultation with the post holder to reflect evolving needs of the company.

To apply for this vacancy, please send a copy of your CV (written in English), salary expectations and a covering letter to:

Nina Edwards / Sue Winnington
Digital Branding Specialist
Kingston Technology Europe Ltd
Kingston Court
Brooklands Close
Sunbury-on-Thames
MIDDX TW16 7EP
United Kingdom

E-mail: eu_jobs@kingston.eu
Tel: (+44) 1932 738888

 

 

Channel Marketing Specialist, UK & Ireland

Job Description
Job Title: Channel Marketing Specialist, UK & Ireland
Reporting to: Channel and Digital Marketing Manager
Effective date:May 2014
Department:European Marketing
Location:Sunbury
Working hours: 40 hours per week – 8.30am-5.30pm
Position Summary:

Planning, organisation and execution of Regional Channel Marketing programmes in UK & Ireland. Working in consultation with regional managers and sales teams and distribution channel. Control of channel expenditure for the region. Participation in European Channel Marketing team with some project responsibilities. Coordination of European Channel Marketing projects where appropriate within the team.

Essential Functions:
  1. Planning and execution of channel marketing activities in nominated regions.
  2. Liaison with country managers and Business Development Managers (BDMs) for planning and communication of these marketing activities, including a quarterly planning process.
  3. Management of regional channel marketing budget, administration of marketing requests and invoices.
  4. Participation, as a member of the European Channel Marketing Team, in the development and delivery of projects as directed, ensuring representation of local needs.
  5. Deal with on-going/ad hoc enquiries from Distributors/Dealers/Salespeople.
  6. Proactively engage with regional channel partners and BDMs to drive marketing activity supporting business and strategic marketing objectives.
  7. Communication of marketing information to channel partners and ensure use and penetration of all appropriate marketing tools and programmes.
  8. Preparation of channel events, promotions and other campaigns in the region liaising with other members of the European Marketing team where appropriate.
  9. Communication with internal and external customers about activities, actions and programmes and coordination of activity with these teams as appropriate.

Other Responsibilities:

  1. To perform other work related duties as assigned by line manager.
   
Person Specification
Minimum CriteriaDesirable
Education / Qualifications:
  • Ideally degree level educated (or equivalent) in a business related discipline
  • Fluency in English (business level)
Experience / Knowledge:
  • Strong background in IT Marketing.
  • May also consider Marketing graduate with IT Channel Sales experience
  • Experience of Excel, Word, and PowerPoint to intermediate level.
  • Good standard of numeracy
  • Ideally channel marketing experience
Skills / Behaviours:
  • Strong interpersonal and communications skills.
  • Good planning, research and analytical skills.
  • MS Word and Excel skills strongly desirable.
  • Confident, proactive, creative thinker with good attention to detail.
  • Ability to work independently and take initiative
  • Ability to work at all levels within an organisation (including senior management)
  • Ability to understand and deliver strategy
  • Ability to understand the local culture
  • Ability to work with a wide variety of people in a multicultural environment.
Personal Circumstances:
  • Lives within easy commutable distance of Sunbury on Thames
  • Ability to travel and be away from home
  • Driving licence

To apply for this vacancy, please send a copy of your CV (written in English), salary expectations and a covering letter to:

Nina Edwards / Sue Winnington
Channel Marketing Specialist, UK & Ireland
Kingston Technology Europe Ltd
Kingston Court
Brooklands Close
Sunbury-on-Thames
MIDDX TW16 7EP
United Kingdom

E-mail: eu_jobs@kingston.eu
Tel: (+44) 1932 738888