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Cookie Policy

Cookie Policy

This policy is designed to explain when and why cookies are used when you visit our website(s)/online services (‘Website’) and how you can allow, block or delete cookies.

What are cookies and how do they work?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our Website. Cookies are used to make site navigation more efficient, remember your preferences and generally improve the user experience. They can also ensure that advertisements that you see online are more relevant to you and your interests.

Depending on the purpose, we use:

  1. Session cookies – these exist only during the current browsing session and expire after a short period of time. Once you close the browser, all session cookies are deleted.
  2. Persistent cookies – these remain on a user’s device for the period of time specified in the cookie.
  3. Third-party cookies – these are used by approved third parties.

The cookies used on our Website have been categorised in accordance with the guidelines found in the International Chamber of Commerce United Kingdom Cookie Guide.

Category 1: Strictly necessary cookies

These cookies allow our Website to do things such as saving your shopping basket information during the purchase process or ensuring that proper regional (translated) content is displayed when appropriate.

Accepting these cookies is a condition of using the Website, so if you modify your browser to block all cookies, we will not be able to guarantee the proper functioning of our site during your visit.

Category 2: Performance cookies

These cookies collect analytical information about how visitors use our Website (such as which pages visitors go to most often, which navigation links are used, how many visitors come to our site etc.). All information collected is aggregated and therefore anonymous.

Performance cookies used on our Website may be managed for us by third parties. However, we do not allow any third party to use these cookies for any purpose other than those listed above.

By continuing to use our Website, you agree that we may place these types of cookies on your device.

Category 3: Functionality cookies

These cookies allow our Website to remember choices that you make (such as your user name, language, the region you are in etc.) and are used to provide an enhanced web experience.

By continuing to use our Website, you agree that we may place these types of cookies on your device.

Category 4: Targeting cookies or advertising cookies

These cookies are typically used for marketing purposes in order to provide the visitor with more relevant information. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of an advertising campaign. They are usually placed by us or by advertising networks with our permission. They remember that you have visited our Website and this information is shared with other organisations such as advertisers who may use the information to deliver targeted advertising and/or content on other websites. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organisation. These cookies do not collect personally identifiable information about you, only the pages you have visited on our Website.

By continuing to use our Website, you agree that we may place these types of cookies on your device.

Third-Party Cookies

In order to provide the best possible website experience and to better understand the needs of our visitors, we may require the use of applications or functionality provided by third parties (such as advertising networks, providers of web traffic analysis services etc.). This functionality may require that these third parties set cookies on your system which are not under our control. These cookies are likely to be analytical/performance cookies or targeting/advertising cookies. However, we do not allow any third party to use these cookies for any purpose other than those listed above. All information collected is aggregated and therefore anonymous.

By continuing to use our Website, you agree that we may place these types of cookies on your device.

How can I allow, block or delete cookies?

Browsers typically allow cookies by default, but they can be configured to block some or all cookies, or to notify you before a cookie is about to be set on your browser.

You can easily delete any cookies that have been installed in the cookie folder of your browser. Simply click on the "Help" function of your browser and type in “Cookies” to find out how to allow, block or delete them.

If you disable all cookies, you may not be able to take advantage of all the features of our Website and some web pages may not work correctly.

Do we track whether users open our emails?

Emails sent by us or by trusted partners in conjunction with us may contain “pixel graphics” which, when displayed in an email, tell us whether our emails are opened and verify any click-through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users and inquiring whether or not users who do not open our emails wish to continue receiving them etc. The pixel will be deleted when you delete the email. If you do not wish to allow us to track whether or not you have opened our email or clicked on any links, be sure to click on the “Update Profile” link in the email you received and choose the option to receive emails from us in plain text rather than HTML.

Your consent

By continuing to use our Website, you agree to our placing cookies on your device. If you do not wish to accept cookies in connection with your use of our Website, you must either:

  1. change your browser settings to block all or some cookies; or
  2. stop using our Website.

Does this policy change?

This Policy was last updated in March 2014. We may, from time to time, find it necessary to change this cookie policy. We suggest that you check here periodically for any changes.