(direct to end user)
KingstonCare guarantees that you are covered for expenses incurred by any service required for covered Kingston products. If a system with a Kingston product installed requires service as a direct result of the Kingston product, Kingston will reimburse the service provider for billable charges related to the event.
Get started on your Service Reimbursement
If you need your replacement product in a hurry, Kingston can ship it to you immediately, without waiting for the inoperative product to arrive. It’s one more way Kingston reduces your potential downtime.
RMA, or Return Merchandise Authorization, is designed to take the hassle out of returns in the unlikely event of a problem with a Kingston product. It’s a simple process: Get started now!
To ensure against downtime, Kingston can place a stock of spare products at your location to use in the unlikely event of a Kingston-related failure. Just replace the Kingston product with a spare and send the inoperative one back to Kingston.
Data Recovery Service
Kingston has partnered with DriveSavers to offer specialised data recovery services exclusive to KingstonCare members. Available to Kingston corporate customers on business-class SSDNow KC and E series solid-state drives, this complimentary benefit provides SSD data recovery and discounted rates on a host of additional services.
KingstonCare/DriveSavers flyer (in English)