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Frequently Asked Questions

Can I connect the SSD to a Windows 7 computer using an external enclosure to update the firmware?

I connected my SSD to a Windows 7 computer as a secondary drive but when I attempt to update the firmware, my computer freezes. Why?

Where can I find the firmware version that the drive came with?

The firmware update utility will not see my drive. It states "No SandForce drives found" or "No Kingston drives found". How do I resolve this?