Using a USB Drive on a Windows PC
Using a USB Drive on a Mac
Using a USB Drive on Ubuntu
Frequently Asked Questions
My DataTraveler is not being detected in Windows. Why?
My DataTraveler is 32GB or larger. I formatted it using NTFS and I want to format it back to FAT32. How do I do this?
The Kingston driver loads properly but the drive does not show up in My Computer. If you look at Device Manager, Disk Drives, Kingston Properties, under the Settings tab, there is no drive letter listed in the appropriate field. Another USB device, such as a printer, works fine so we know that the port is enabled. How do I resolve this?
When I insert the DataTraveler into the USB port on my keyboard, USB hub or in the front of my tower, the unit is either not recognised or I receive an error message. Why?
What operating systems support exFAT?
My DataTraveler no longer works or I can no longer view files saved to the DataTraveler. Can the files on the DataTraveler be recovered?
The computer has mapped network drives. Windows says the drive is installed correctly but no drive letter is assigned to it. Why?
After installing the DataTraveler, two drive letters are seen. This occurs on Win98SE. How do I resolve this?
I purchased a Kingston flash product online for well below market value and the product does not work correctly. I believe the product is counterfeit. What should I do?
My DataTraveler is recognised by my MacOS but Windows prompts me to format. Why?