How to use a USB Drive with Ubuntu Linux
Using a USB Drive on a Mac
Using a USB Drive on a Windows PC
Frequently Asked Questions
How do I access the files on my Data Traveler microDuo USB Drive from my Android™ Device?
Why is my Data Traveler microDuo not recognised by my Mobile Device?
How do I safely remove my Data Traveler microDuo from my mobile device?
Do Apple iOS devices and Google Nexus support the Data Traveler microDuo?
Why does my mobile device ask if I want to format or remove my SD card after selecting Format USB OTG storage or Unmount USB OTG storage?
My DataTraveler is not being detected in Windows. Why?
The Kingston driver loads properly but the drive does not show up in My Computer. If you look at Device Manager, Disk Drives, Kingston Properties, under the Settings tab, there is no drive letter listed in the appropriate field. Another USB device, such as a printer, works fine so we know that the port is enabled. How do I resolve this?
My DataTraveler will not accept a 4GB or larger file. Why?
My USB drive works fine under Windows 7, but when I insert it into a different operating system, e.g., Windows XP, it prompts me to reformat the drive. Why?
The full capacity of my DataTraveler or Flash media is not available for storage. Why?
The computer recognises the DataTraveler if it is inserted during boot, but it is not recognised if I insert the device while the computer is already on. How do I resolve this?
My DataTraveler is not recognised by Mac OS X. How do I resolve this?
The computer has mapped network drives. Windows says the drive is installed correctly but no drive letter is assigned to it. Why?
On a Mac, my DataTraveler does not show free space after deleting files. How do I resolve this?
While trying to transfer a file to or from the Data Traveler, the MacOS 10 displays an error stating that the file cannot be modified or moved. Why?
After formatting my DataTraveler in Mac OS X, the drive will not operate or format properly under Windows. Why?
When I try to format a drive that is larger than 32GB in Windows XP or Vista, I am unable to select a file system. No file system options are displayed. How do I resolve this?
After inserting the DataTraveler into the USB port of a computer running Windows Vista or Windows 7, an AutoPlay dialog appears with an option to "Speed up my system using Windows ReadyBoost". What is this feature and can I enable it?
I purchased a Kingston flash product online for well below market value and the product does not work correctly. I believe the product is counterfeit. What should I do?
Can I use my DataTraveler as a bootable USB device?