How to use a USB Drive with Ubuntu Linux
Using a USB Drive on a Mac
Using a USB Drive on a Windows PC
Frequently Asked Questions
Are there any security or write protection features available for this DataTraveler?
My DataTraveler no longer works or I can no longer view files saved to the DataTraveler. Can the files on the DataTraveler be recovered?
My DataTraveler is not being detected in Windows. Why?
How do I get support for the application that I downloaded via urApp Zone?
I downloaded an application from urApp Zone. When I attempt to run the application I receive a prompt for software installation. Why?
When I attempt to log in to my urFooz account I get a “Network is not responding” error message. Why?
The Kingston driver loads properly but the drive does not show up in My Computer. If you look at Device Manager, Disk Drives, Kingston Properties, under the Settings tab, there is no drive letter listed in the appropriate field. Another USB device, such as a printer, works fine so we know that the port is enabled. How do I resolve this?
What operating systems support exFAT?
Is this DataTraveler supported by Linux?
When I insert the DataTraveler into the USB port on my keyboard, USB hub or in the front of my tower, the unit is either not recognised or I receive an error message. Why?
My DataTraveler is 64GB or larger. I formatted it using NTFS and I want to format it back to FAT32. How do I do this?
My DataTraveler will not accept a 4GB or larger file. Why?
My USB drive works fine under Windows 7, but when I insert it into a different operating system, e.g., Windows XP, it prompts me to reformat the drive. Why?
The full capacity of my DataTraveler or Flash media is not available for storage. Why?
The computer recognises the DataTraveler if it is inserted during boot, but it is not recognised if I insert the device while the computer is already on. How do I resolve this?
My DataTraveler is not recognised by Mac OS X. How do I resolve this?
The computer has mapped network drives. Windows says the drive is installed correctly but no drive letter is assigned to it. Why?
On a Mac, my DataTraveler does not show free space after deleting files. How do I resolve this?
While trying to transfer a file to or from the Data Traveler, the MacOS 10 displays an error stating that the file cannot be modified or moved. Why?
After formatting my DataTraveler in Mac OS X, the drive will not operate or format properly under Windows. Why?
When I try to format a drive that is larger than 32GB in Windows XP or Vista, I am unable to select a file system. No file system options are displayed. How do I resolve this?
After inserting the DataTraveler into the USB port of a computer running Windows Vista or Windows 7, an AutoPlay dialog appears with an option to "Speed up my system using Windows ReadyBoost". What is this feature and can I enable it?
My DataTraveler will not install on Windows Vista. Why?
After installing the DataTraveler, two drive letters are seen. This occurs on Win98SE. How do I resolve this?
I purchased a Kingston flash product online for well below market value and the product does not work correctly. I believe the product is counterfeit. What should I do?
When I try to run the software that came with the drive, I receive an error stating "this drive is unauthorized to run this software". How do I resolve this?
Can I use my DataTraveler as a bootable USB device?
Does Kingston offer Windows 98 Second Edition (SE) drivers for my DataTraveler?