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Kingston Company


Product Warranty

KINGSTON TECHNOLOGY COMPANY, INC. ("Kingston") warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If Kingston is unable to repair or replace the product, it will refund the current value of the product at the time the warranty claim is made.

This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold.

This limited warranty covers only repair, replacement or refund for defective Kingston products, as provided above. Kingston is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing Kingston products. This warranty excludes 3rd party software, connected equipment or stored data. In the event of a claim, Kingston's sole obligation shall be replacement of the hardware.

DURATION

This limited warranty applies only to the original end user customer of the product for as long as the original end user customer owns the product. This limited warranty is non-transferable. A number of warranty options are available for Kingston products:

Lifetime Warranty:

  • Memory modules including ValueRAM, HyperX
  • Kingston system specific memory
  • Flash memory cards (e.g. Secure Digital, CompactFlash, MultiMediaCard, SmartMedia)
Five-Year Warranty:
  • PC Card Readers and USB DataTravelers
One-Year Warranty:
  • DataTraveler Accessory Kit and TravelLite SD/MMC Reader
  • K-PEX Personal Media Player
ELIGIBILITY

Warranty on Kingston products are only applicable if the parts were purchased from Kingston authorized distributors/resellers or directly from Kingston. For more information visit www.kingston.com/india

LIMITATIONS

The following parts are not covered by this warranty:

  • Products without the label containing Kingston’s part number
  • Products that are purchased from other end users
  • Products that Kingston determines were not purchased through Kingston authorized distributors/resellers or directly from Kingston.
  • Proof of purchase or original insert with a label is missing in the case of flash products, including USB drives
  • All EOL claims to return back to point of purchase or respective distributors. Please check for buffer stock availability before walking into our service centres. For information you could send an email to services_india@kingston.com or call our toll free Service Hotline.
DISCLAIMER

The foregoing is the complete warranty for Kingston products and supersedes all other warranties and representations, whether oral or written. Except as expressly set forth above, no other warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any warranty that may exist under national, state, provincial or local law including but not limited to any implied warranty of non-infringement, merchantability or fitness for a particular purpose. All warranties, whether express or implied, are limited to the periods of time set forth above. Some states or other jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Kingston products are not authorized for use as critical components in life support equipment or for applications in which the failure or malfunction of the products would create a situation in which personal injury or death is likely to occur. Kingston shall not be liable for the death of any person or any loss, injury or damage to persons or property by use of products used in applications including, but not limited to, military or military-related equipment, traffic control equipment, disaster prevention systems and medical or medical-related equipment. If such use is intended, contact Kingston for components suitable for such applications.

Kingston's total liability under this or any other warranty, express or implied, is limited to repair, replacement or refund. Repair, replacement or refund are the sole and exclusive remedies for breach of warranty or any other legal theory. To the fullest extent permitted by applicable law, Kingston shall not be liable to the purchaser or end user customer of a Kingston product for any damages, expenses, lost data, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages. Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state or jurisdiction to jurisdiction.

With regards to citizens of countries that are members of the European Union, if this product is purchased by a consumer and not in the course of a business, this warranty shall not affect your statutory rights as a consumer. This disclaimer does not purport to limit or exclude Kingston's liability for death or injury caused by its negligence or for fraudulent misrepresentation.

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