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Tips for caring for your Flash Memory
Kingston Technology flash cards and DataTraveler USB flash drives offer convenient and portable data storage for pictures, music,
video and other important data files.
To ensure the best functionality of Kingston's flash storage devices and minimize data loss, users should follow these recommendations:
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Replace or recharge batteries in devices after getting a low-battery warning
Battery discharge is one of the most common problems causing the loss of pictures or other data
on flash storage devices. If a battery dies in the middle of a write operation to the flash storage
device, then not only can the file being written become corrupted, but the entire device may be damaged
as well. For example, if the File Allocation Table (FAT) directory file update is incomplete and the
FAT file is corrupted, some or all files on the flash storage device may no longer be accessible.
However, it may be possible to repair the flash storage device using commercially available disk recovery
software. Even with these recovery programs, some data or files on the flash storage device may still be
lost, but the rest may be recoverable.
To avoid these problems, carry a spare battery if possible or stop using a device when battery power gets
very low.
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Properly remove your flash storage device from the host device
It is important to wait until all operations are completed before removing a flash storage device from a digital
camera or other host device. If the flash storage device is removed during a write operation, for example, it may
be corrupted and data loss may occur.
Most digital cameras will show a blinking light during flash write operations, so it is important to wait until all
operations are completed.
On PCs, it is important to stop a DataTraveler's USB connection through Windows (in Windows XP, use the "Safely Remove
Hardware" icon in the system tray). For DataTraveler Elite drives, you can use MyTraveler's eject button. Computers
often "cache" data into memory and may delay the write to USB flash drives. As a rule of thumb, wait a minimum of 2 minutes
after you finish writing data to a DataTraveler drive.
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Properly store flash cards in their plastic cases and close the cap on DataTraveler drives
Flash storage devices, while quite reliable, can be damaged when dropped on hard surfaces. When not in use, storing
flash storage cards in their clear plastic cases is recommended. DataTraveler drives should be stored with their caps on.
In addition, static electricity can also damage flash storage devices. For example, on dry days, a person can generate
enough static electricity to cause a spark while touching a door knob or other metal objects (this is called electro-static
discharge or ESD).
Kingston flash cards and DataTraveler drives are designed to resist high levels of electro-static discharge; however, extreme
levels of ESD may cause damage.
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Do not force flash storage devices into connectors
Flash card or USB Flash drive connectors are unidirectional. This means that the flash storage device must be inserted
in one direction only; if you cannot insert the device, do not force it in otherwise you may damage the flash storage
device or the socket! For more information on the proper insertion of flash cards or USB flash drives, consult your host
device's user manual.
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X-ray scanners at airports will not damage CompactFlash cards
Tens of millions of flash storage devices are in use worldwide, and there have been no verifiable reports of flash storage
damage due to airport X-ray scanners.
One of the major manufacturers of airport luggage screening machines recommends that unprocessed film not be put into checked
luggage and that film and cameras be carried only in carry-on luggage
As a precaution, Kingston Technology recommends that flash cards and DataTraveler drives be treated just like unprocessed film
and stored in carry-on luggage, as the passenger screening radiation levels are much lower than those used by newer luggage
scanning machines.
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Always make backups of your data
Flash storage devices are not infallible and can have their data damaged due to factors mentioned above. It is important to
back up important information on multiple media or even print them on paper for long-term storage. Do not store important
data solely on flash storage devices.
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