- Some systems do not support higher capacity cards (e.g., 1GB or 2GB). Many systems, including newer ones with built in card readers, are made to support cards up to a limited capacity. The capacity of your card may exceed this limitation and a firmware upgrade from the computer manufacturer may be necessary. Check with your computer manufacturer for hardware/software fixes.
- If you have a digital camera or an external card reader that you know supports 2GB cards, try connecting one of these devices to the computer. If you can successfully view the card via the external device, the problem may exist with your built in reader.
- If you have a SDHC (Secure Digital High Capacity) card, it is possible that the internal card reader on your computer does not support this technology. Although SDHC cards look identical to standard SD (Secure Digital) cards, SDHC cards are not backwards compatible with standard SD format host devices. Standard SD devices cannot read the format of SDHC cards. To ensure compatibility, look for the SDHC logo on cards and host devices (e.g., cameras, camcorders, etc.). If your device does not support SDHC cards, we suggest that you contact your place of purchase to exchange for the standard SD card.
Note: Standard SD cards are not available in capacities larger than 2GB.
- If you have Windows XP, Microsoft has acknowledged a Windows XP limitation with SDHC cards. Click the following link for the hotfix:
http://support.microsoft.com/kb/934428.
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