Inside Sales Account Manager — MEA

1. To pro-actively manage and develop Branded business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.
2. To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
3. To coordinate where necessary with other KTEL departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.
4. To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
5. To anticipate and develop plans, which reflect the future needs of the customer.
6. To support the relevant Field Sales at all times.
7. To manage inventory levels based on customer and Branded forecasts and ROPs.
8. To work with the RMA department to resolve returns issues.

1. To occasionally travel to customer sites and trade shows.
2. To perform other duties as assigned.