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FAQ

urDrive FAQs

Frequently Asked Questions

Where can I find information regarding the GNU General Public License for urDrive v1.1?

If I format my drive will I lose the urDrive software? If so, how do I obtain another copy?

How do I get support for the application that I downloaded via urApp Zone?

I downloaded an application from urApp Zone. When I attempt to run the application I receive a prompt for software installation. Why?

When I attempt to login to my urFooz account I get a, “Network is not responding” error message. Why?

Why do I see pre-installed images when I plug my USB drive into my digital photo frame?

When I try to run the software that came with the drive, there is an error stating "this drive is unauthorized to run this software". How do I resolve this?

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Error: ktc_image_switcher is currently unavailable.