Using the DataTraveler 4000 USB Flash Drive
Frequently Asked Questions
I updated my MacOS to 10.11 (El Capitan) and got error "Unable to start the DTxx application. Please reinsert your DTxx and try again". How do I resolve this?
If I forgot my password or the drive no longer accepts my password. Can the data on the drive be recovered?
My DataTraveler is not being detected in Windows. Why?
My DataTraveler will not accept a 4GB or larger file. Why?
I formatted my DataTraveler that is 64GB or larger using NTFS and I want to format it back to FAT32. How do I do this?
When I insert this DataTraveler into my Windows computer, I receive an error stating "(DataTraveler) requires two free drive letters" or "(DataTraveler) could not start." Why?
When I insert my drive and the security software is launched, I do not get a password prompt. It does work under administrator mode. How do I resolve this?
Can this secure USB flash drive be formatted to work as a standard USB drive or the security be disabled as to not require a password?
I purchased a Kingston flash product online for well below market value and the product does not work correctly. I believe the product is counterfeit. What should I do?
Can I use my DataTraveler as a bootable USB device?