Using a USB Drive on a Windows PC
Using a USB Drive on a Mac
Using a USB Drive on Ubuntu
Frequently Asked Questions
My DataTraveler is not being detected in Windows. Why?
Is there any security or write protection feature available for this DataTraveler?
My DataTraveler no longer works or I can no longer view files saved to the DataTraveler. Can the files on the DataTraveler be recovered?
I formatted my DataTraveler that is 32GB or larger using NTFS and I want to format it back to FAT32. How do I do this?
Kingston driver loads properly. But the drive does not show up in My Computer. If you look at Device Manager, Disk Drives, Kingston properties, under the setting tab, there is no drive letter listed in the appropriate field. Another USB device, such as a printer, works so we know the port is enabled. How do I resolve this?
When I insert the DataTraveler into the USB port on my keyboard, USB Hub or in the front of my tower, the unit is either not recognized or I receive an error message. Why?
I formatted the drive using my operating system and performance decreased. How do I regain optimum performance on my USB drive?
I have formatted my drive to a file system other than FAT32. How do I revert back to FAT32?
Why am I getting underperforming results with the software I am benchmarking my USB 3.0 device with?
My DataTraveler will not accept a 4GB or larger file. Why?
My USB drive works fine under Windows 7, but when I insert it into a different Operating System System, e.g., Windows XP, it prompts me to reformat the drive. Why?
The full capacity of my DataTraveler or Flash media is not available for storage. Why?
The computer recognizes the DataTraveler if it is inserted during boot, but it is not recognized if I insert the device while the computer is already on. How do I resolve this?
My DataTraveler is not recognized by Mac OS X. How do I resolve this?
The computer has mapped network drives. Windows says the drive is installed correctly but no drive letter is assigned to it. Why?
On a Mac, my DataTraveler does not show free space after deleting files. How do I resolve this?
While trying to transfer a file to or from the Data Traveler, the MacOS 10 displays an error stating that the file cannot be modified or moved. Why?
My DataTraveler is not full, but when I try to transfer data to the drive I receive an error message stating, "The Directory or File cannot be created". Why?
After formatting my DataTraveler in Mac OS X, the drive will not operate or format properly under Windows. Why?
When I try to format a drive that is larger than 32GB in Windows XP or Vista, I am unable to select a file system. No file system options are displayed. How do I resolve this?
While trying to copy files from Mac OS X Snow Leopard 10.6.2 to the USB Flash drive, I receive an "Error code-36." message. What could be the problem?
Are the Kingston DataTravelers compatible with Windows ME?
My DataTraveler will not install on Windows Vista. Why?
Are there any DataTraveler drivers for Windows 95 or Windows NT?
After installation of the DataTraveler, two drive letters are seen. This occurs on Win98SE. How do I resolve this?
I plugged my new Kingston Traveler into my USB port and the computer shows the removable medium drive as Drive D:, but my CDROM can no longer be accessed. In addition, the device manager displays the primary and secondary IDE controller with an exclamation mark next to them. How do I resolve this?
When using the DataTraveler with a boot utility or some other third party software, the capacity of the drive is now much smaller than it was originally. How do I restore the capacity of the drive?
My DataTraveler is recognized in my MacOS but Windows prompts me to format. Why?