Frequently Asked Questions
How do I format my flash card?
Flash memory cards are not being detected by the internal reader on my computer. Why?
My flash card no longer works in my device or I can no longer view files saved to the card. Can the files on the card be recovered?
I inserted my SDHC media card into a card reader, camera or other device and the card was not recognized or I was prompted to reformat the card.
While the MiniSD or MicroSD was in the adapter I enabled the write protection switch. I then removed the card from the adapter, and while I was using it I accidentally deleted some files. How is this possible if the unit was write protected?
Why is my Secure Digital card running slower after I formatted the card with my computer?
What operating systems support exFAT?
*ADVISORY* My microSD card worked in my Android 4.1 or 4.2 device but after a short time, it is no longer accessible and has locked up. How do I resolve this issue?
Are Kingston SD and microSD cards compatible with commercial grade equipment such as security cameras, exercise equipment, etc?
I purchased a Kingston flash product online for well below market value and the product does not work correctly. I believe the product is counterfeit. What should I do?
I am copying files to my flash memory and get an error message stating "The directory or file cannot be created". The total size of all files is less than the capacity of the card. Why?
My flash card is not seen by my device or shows a card error in the device but it works OK in another device. Why?
I am being prompted for a password to access my flash card. What is the password?
What does the X rating for flash memory mean?
Can I boot from this Kingston flash card, set it as a fixed disk or run an OS from it?
My flash card that is above 32GB shows up as not formatted in my device after formatting it in Windows. Why?