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Warranty

Kingston Limited Warranty Statement

In addition to your other rights under law, this product is covered by a warranty given by Kingston Technology Far East Corporation, No. 1-5, Li-Hsin Road I, Science-Based Industrial Park, Hsin-Chu 30078, Taiwan, R.O.C. (“Kingston”)

Kingston warrants to the original end user customer that its products are free from defects in material and workmanship. To the extent permitted by the applicable law, Kingston will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials subject to the conditions and limitations set forth below. Repaired parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products. If Kingston is unable to repair or replace the product, it will refund or credit the lesser of either the current value of the product at the time the warranty claim is made or the purchase price.

This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, that has not been handled or packaged correctly, that has been sold as second-hand or that has been resold contrary to any other applicable export regulations.

This limited warranty covers only repair, replacement, refund or credit for defective Kingston products, as provided above. To the extent permitted by the applicable law, Kingston is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing Kingston products. This warranty excludes 3rd party software, connected equipment or stored data. In the event of a claim, Kingston's sole obligation shall be to issue a refund or replacement of the hardware to the extent permitted by the applicable law.

The limited warranty offered by Kingston gives you specific legal rights that are in addition to, and not in derogation of, other rights and remedies that may apply under a law relating to the Kingston product to which this limited warranty applies.

Duration of Warranty

Warranty Period:
This product is covered by Kingston’s warranty packaging from the date of purchase by the original end user customer for a period of time stated in the Warranty logo of the external packaging.

In the event a product has been discontinued, Kingston, at its sole discretion, shall either repair the product, offer to replace it with a comparable product or provide a refund at the lesser of the purchase price or the product’s current value to the extent permitted by the applicable law.

Repaired or replacement products will continue to be covered by this limited warranty for the remainder of the original warranty term or ninety (90) days, whichever is longer.

This limited warranty applies only to the original end user customer for the term of the product warranty described herein. This limited warranty is non-transferable.

Free Technical Support

If you experience difficulty during the installation or subsequent use of a Kingston product, you may contact Kingston's Technical Support department prior to servicing your system.

For support over the Internet, visit kingston.com/en/support.

Kingston also provides free English-language technical support to its customers worldwide.

Australia:
Kingston Technical Support in Australia can be contacted directly by calling:

  • Calling from Australia: 1800-620-569, Toll-Free

Warranty Claim Procedures and Requirements

To obtain warranty service, you may return a defective product to your original point of purchase, or an authorized Kingston dealer or distributor, which you can locate at www.kingston.com/en/wheretobuy.

Please confirm the terms of its return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original purchase as evidence that the product is within the applicable warranty period. If you require any further assistance for the warranty claim, call Kingston at 1-800-620-569 (toll-free) or write to email: anz_support@kingston.com or Kingston Technology Far East Corporation, No. 1-5, Li-Hsin Road I, Science-Based Industrial Park, Hsin-Chu 30078, Taiwan, R.O.C.

You will be responsible for transportation cost in returning the product. The returned product will become the property of Kingston. Repaired or replacement product will be shipped at Kingston's expense.

Disclaimers

To the extent permitted by Australian law, the foregoing is the complete warranty for Kingston products and supersedes all other warranties and representations, whether oral or written. except as expressly set forth above, no other warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any warranty that may exist under national, state, provincial or local law including but not limited to any implied warranty of non-infringement, merchantability or fitness for a particular purpose. All warranties, whether express or implied, are limited to the period of time set forth herein unless this is in contravention with the Australian law.

Kingston products are not authorized for use as critical components in life support equipment or for applications in which the failure or malfunction of the products would create a situation in which personal injury or death is likely to occur. Subject to any applicable laws, Kingston shall not be liable for the death of any person or any loss, injury or damage to persons or property by use of products used in applications including, but not limited to, military or military-related equipment, traffic control equipment, disaster prevention systems and medical or medical-related equipment.

Kingston's total liability under this or any other warranty, express or implied, is limited to repair, replacement or refund. Repair, replacement or refund are the sole and exclusive remedies for breach of warranty or any other legal theory. To the fullest extent permitted by applicable law, Kingston shall not be liable to the purchaser or end user customer of a Kingston product for any damages, expenses, lost data, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages.