FAQ(자주 묻는 질문)

Part Specific FAQs

To resolve, you will need to update your DTVP30DM secure USB drive for MacOS Catalina. To update, click on the link below to download the
DTVP30DM_Updater.exe and DTVP30DM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/DTVP30DM_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. DTVP30DM_Updater.exe not supported on MacOS. FAQ: KTD-DTVP30DM-CATA

기술 지원

Questions about a Kingston product you already own? Ask a Kingston expert.

Call Technical Support

Monday–Thursday 08:00–17:00; Friday 08:00–15:00

0800 295569 [free phone] (Closed)

FAQ(자주 묻는 질문)

기타 질문

To resolve, you will need to update your DTVP30DM secure USB drive for MacOS Catalina. To update, click on the link below to download the
DTVP30DM_Updater.exe and DTVP30DM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/DTVP30DM_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. DTVP30DM_Updater.exe not supported on MacOS. FAQ: KTD-DTVP30DM-CATA

기술 지원

Questions about a Kingston product you already own? Ask a Kingston expert.

Call Technical Support

Monday–Thursday 08:00–17:00; Friday 08:00–15:00

0800 295569 [free phone] (Closed)