FAQ(자주 묻는 질문)

Compatibility related FAQs

하드 드라이브는 USB 플래시 드라이브와 달리 Mobilelite Wireless에서 작동하지 않나요?

하드 드라이브가 인식되지 않는 데는 몇 가지 이유가 있을 수 있습니다. 지원되지 않는 형식을 드라이브가 사용했을 수 있습니다. 하드 드라이브는 FAT32, exFAT 또는 NTFS 중 하나로 포맷되어야 합니다. Mobilelite Wireless는 MacOS 또는 Linux 형식을 지원하지 않습니다. 파티션 유형은 GPT일 수 있습니다. 이 파티션 유형은 주로 드라이브를 부팅하고 Mobilelite Wireless로 읽히는 연결을 위해서만 사용됩니다. 파티션 유형을 MBR로 변경해야 합니다. 드라이브에 몇가지 유형의 보안 기능을 실행해야 할 것입니다. 암호화 또는 드라이브와 함께 제공된 암호 보호 소프트웨어를 실행할 수 있었습니다. 이는 반드시 비활성화되어야 합니다.

FAQ: KFR-090916-MLW-18
What formats or file systems will the Mobilelite Wireless device detect?

The MobileLite Wireless supports FAT, FAT32, NTFS, and exFAT file systems.

FAQ: KFR-042313-MLW-04
What is the maximum storage capacity that the MobileLite Wireless reader will accept?

The MobileLite Wireless reader will support up to 2TB storage devices.

FAQ: KFR-082913-MLW-14
KFR-041216-MLWG3-01 MLWG3 장치용 최신 앱이 저의 MLW221 또는 MLWG2에서 작동하지 않습니다. 이유가 무엇입니까?

The Mobilelite Wireless G3 and Pro use a different app than the MLW221 and MLWG2. The New app is called "Mobilelite Wireless". The older app is called "Kingston Mobilelite". Be aware that the new app will not work on the MLW221 and MLWG2. You still need to use the older app for those. But the old app will work on the MLWG3.

FAQ: KFR-012916-MLWG3-01

How To FAQs

I use MAC address filtering on my router. When I try setting up the bridge connection and I include the MAC address on the back of the Mobilelite reader, the bridge connection does not work. Is there a way to resolve this?

The MobileLite Wireless reader has two Mac addresses: One for LAN and one for WAN for bridging. The MAC address listed on the back of the device is the LAN MAC address and will not be the same as the WAN MAC address.The WAN MAC address is HEX digit (0-9 and A-F) higher than what is on the back of the device.

FAQ: KFR-070513-MLW-12
My network requires that I manually input an IP address or DNS server address. Can I use Ethernet connection on the MLWG2?

No. You can only connect the MLWG2 to a network that automatically obtains IP and DNS addresses using DHCP.

FAQ: KFR-061814-MLWG2-01
Can I transfer files between a USB drive, a SD card and the internal storage in the MobileLite Wireless device without having to first copy them to the tablet or phone?

Yes. Have both devices plugged into the MLW and open the app.

1. Select the source device.

2. Tap the check mark icon from the menu at the top.

3. Either select the individual files or folders you want to copy or use the select all option at the bottom.

4. Choose either Copy or move from the menu at the bottom.

5. Choose your destination folder. A task status bar will appear.

FAQ: KFR-012916-MLWG3-02
How do I reset the MobileLite Wireless back to factory default settings?

There is a reset button next to the power button on the MobileLite Wireless. It can only be accessed by using a paper clip. With the MobileLite Wireless on, press and hold this button for about 15 seconds or until the bridged LED lights up blue.The MobileLite Wireless will reinitiate and be ready for use once the WiFi LED lights up again.Note:This will not delete any data stored on USB/SD/SDC but it will remove any changes to the network I.D., password, etc.

FAQ: KFR-012916-MLWG3-04
The MLWG3 does not appear as a reader as the MLWG2 does. How can I connect my MLWG3 to my computer to transfer files?

The MLWG3 wireless network gives you the option to view the contents on the USB/SD storage device connected on the MLWG3 from a computer. Your computer will need to be able to connect to the MLWG3 Wi-Fi network.

Internet Browser

  1. On your computer’s Wi-Fi network settings, connect to the MLWG3 network.
  2. Open a supported internet browser (Chrome, Firefox, Internet Explorer, or Safari)
  3. In the address bar type the MLWG3’s IP address, 192.168.202.254 4. You can now view/download your saved content.

Share/Map Network drive

Mac

  1. Connect to the MLWG3 network using your computer’s Wi-Fi network settings.
  2. In the Finder, click Go, and click Connect to Server.
  3. Type the MLWG3’s IP address, 192.168.202.254 and click connect.
  4. Select the volumes you want to mount SD_Card1 and/or USB1 and click OK. The USB/SD storage device connected to your MLWG3 is now available in Finder.

Windows

  1. Connect to the MLWG3 network using your computer’s Wi-Fi network settings.
  2. Open File/Windows Explorer, right click on This PC/Computer and select Map Network Drive.
  3. Select your preferred drive letter, type \\192.168.202.254\USB1 or \\192.168.202.254\SD_Card1, and click Finish. You will have to repeat the steps to map the other volume, USB1 or SD_Card1. The USB/SD storage device connected to your MLWG3 is now available in File/Windows Explorer.

FAQ: KFR-0031016-MLWG3-07

Problem/Solution FAQs

When I try to run the MobileLite Wireless app, I get an error stating "Searching for MobileLite Wireless . . .". The MobileLite Wireless is connected properly. How do I resolve this?

First make sure there is another WiFi connection available besides the MobileLite Wireless and you are connected to it. Then try the following:

  1. Reveal all running apps and close the MobileLite Wireless app.
  2. On iPad or iPhone, Double tap the Home button on the iPad. Hold down on the MobileLite Wireless App until it has a minus ( - ) in the upper left corner. Pressing and releasing on the minus will close the App.
  3. Reboot the MobileLite Wireless device and then go into network settings and make sure the MobileLite Wireless network is selected and connecting.
  4. Press your Home button on your device and open up the MobileLite Wireless app and see if it is detected.
  5. If you're still faced with the problem, the next thing to try is to go into the WiFi Settings of the device and “forget” the MobileLite Wireless network.Refer to your user guide of your device for this.
  6. Go back to the device’s WiFi Settings and try re-joining to the MobileLite Wireless network again.
  7. Then try step 3 again.

If you are still having problems, please contact our technical support.

FAQ: KFR-042313-MLW-09
Can I change the default IP address of MobileLite Wireless?

No. The default static IP address is non-configurable.

MLWG3 의 IP 주소는 192.168.202.254 입니다

MLWG3 Pro 의 IP 주소는 192.168.203.254 입니다

FAQ: KFR-012916-MLWG3-06
After joining the MobileLite Wireless network, I no longer have Internet Access on my device. What could be the problem?

MobileLite Wireless is its own wireless network. Joining this network will automatically replace your existing Internet connection, be it your iPad, iPhone, or home/office Wi-Fi network.MobileLite Wireless does offer a bridged network connection which allows you to access the Internet while continuing to stream MobileLite content. This feature basically allows you to “bridge” together two networks.

To do this, connect to MobileLite Wireless network and follow these steps:

  1. Open the MobileLite Wireless App. If you are using Android, choose your MobileLite Wireless from the device list.
  2. Tap the menu icon at the top right corner
  3. Tap the ‘Settings’ option
  4. Under ‘Network Connection’, select the network you would use to access the Internet. Note: If the selected network is protected by a password, you will need to supply it here in order for the bridging function to work.
  5. The MobileLite Wireless reader will then reboot. You may need to go into your Wi-Fi settings and reconnect to the MobileLite Wireless network once the reader is rebooted.
  6. Once you’ve connected and authenticated to the network:
       a) A ‘check mark’ will appear next to the network you chose, indication that the bridging function is working properly –and-
       b) The bridged LED will light up blue in color. You can now stream content from the MobileLite Wireless network AND access the internet.

FAQ: KFR-012916-MLWG3-03
I use MAC address filtering on my router. When I try setting up the bridge connection and I include the MAC address on the back of the Mobilelite reader, the bridge connection does not work. Is there a way to resolve this?

The MobileLite Wireless reader has two Mac addresses: One for LAN and one for WAN for bridging. The MAC address listed on the back of the device is the LAN MAC address and will not be the same as the WAN MAC address.The WAN MAC address is HEX digit (0-9 and A-F) higher than what is on the back of the device.

KFR-070513-MLW-12

FAQ: KFR-012916-MLWG3-05

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