FAQ(자주 묻는 질문)

Part Specific FAQs

내 데스크탑이나 노트북에 E100을 부팅 드라이브로 사용해도 안전합니까?

이 드라이브를 단일 부팅 드라이브로 사용하지 말 것을 적극 권장합니다. 이 드라이브는 서버 환경에서 RAID 구성에 사용하도록 설계되어 있습니다. 이 드라이브를 단일 부팅 드라이브로 사용하고자 하는 경우 TRIM 기능을 비활성화해야 합니다. 그렇지 않으면 드라이브 불안정 및 데이터 손실이 발생할 수 있습니다. 드라이브가 RAID에서 구성되어 있는 경우 이 문제는 발생하지 않습니다. SSD가 RAID 구성에 없으면 TRIM 명령을 전송할 수 없습니다. 이 문제를 해결하기 위해 현재 펌웨어 업데이트를 준비 중입니다.

단일 부팅 드라이브로 이미 사용 중인 경우 펌웨어 업데이트가 준비될 때까지는 TRIM을 비활성화할 수 있습니다. Windows 7과 Server 2008에서 TRIM 명령을 비활성화하려면 관리자 권한 명령에서 다음을 입력하고 Enter를 누릅니다:

fsutil behavior set disabledeletenotify 1

Linux에서는 TRIM을 직접 활성화해야 합니다. MacOS에서는 Apple 브랜드 드라이브만 TRIM이 지원됩니다.

FAQ: KSD-070512-E100-01

General SSD FAQs

When I connect my SSD as a secondary drive, it is seen as new hardware but I cannot see it as a usable drive. How can I resolve this?

Open the control panel, open administrative tools and then open computer management. Click on Disk Management and see if the SSD drive is seen in the right window pane. If it is, right click on where it is labeled as disk 1, disk 2, etc and select "Initialize disk" (this may come up automatically when you go to Disk Management).

In XP, right click on the area to the right of that and choose "New Partition". Then choose "Primary Partition" in the partition wizard. Continue with the wizard by choosing the size, drive letter and formatting of the partition.

In Windows Vista and 7, right click on the area to the right of the disk label and choose "New Simple Volume". Continue with the wizard by choosing the size, drive letter and formatting of the partition.

In MacOS, a "disk insertion" window will appear. Click on the "initialize" button. This will take you to the disk utility. Select the Kingston drive from the list of drives on the left side of the Window. From the actions available, choose partition. For the "Volume Scheme", choose "1 partition". For the format, choose MacOS extended for a permanent drive. Choose ExFAT for an external drive (available on MacOS 10.6.6 and above). Click Apply. A warning windows will appear stating you will erase all data from the drive. Click on the partition button at the bottom.

FAQ: KSD-060314-GEN-14

OS/Compatibility FAQs

When I try to install Windows 7 from my installation disk, it will not detect the new SSD. But the drive is seen in the BIOS. How do I resolve this?

When the SSD is recognized in the BIOS, but Windows 7 installation does not detect the drive, follow these steps:

Disconnect any other hard drives or SSDs. Boot the Windows 7 installation disk. Choose repair, then advanced, then command prompt. Type: "diskpart" without quotes and press Enter. You will see a prompt labeled "diskpart". Type the following commands and press enter after each one.

Diskpart > Select Disk 0
Diskpart > Clean
Diskpart > Create Partition Primary Align=1024
Diskpart > Format Quick FS=NTFS
Diskpart > List Partition
Diskpart > Active
Diskpart > Exit

Then reboot the computer to the Windows 7 installation disk.

FAQ: KSD-100214-GEN-20

기타 질문

What is ESD?

ElectroStatic Discharge, ESD is simply the discharge of built up static electricity.ESD should not be taken lightly as this is one of the few things an individual can do to damage or destroy their computer or hardware components.It is like when you rub your feet on the carpet and you touch something metal.ESD can occur without the user feeling a shock and will occur when only working on the inside of the computer or handling hardware.

How to help prevent ESD
The best method of preventing ESD is to use an ESD wrist strap or a grounding mat or table.However, because most users do not have access to these items, we have included the below steps to help reduce the chance of ESD as much as possible.

  • Standing – We recommend that you are standing at all times when working on the computer. Setting on a chair can generate more electrostatic.
  • Cords - Make sure everything is removed from the back of the computer (power cord, mouse, keyboard, etc).
  • Clothes - Make sure not to wear any clothing that conducts a lot of Electrical Charge, such as a wool sweater.
  • Accessories - To help reduce ESD and help prevent other problem, it is also a good idea to remove all jewelry.
  • Weather - Electrical storms can increase the ESD risk; unless absolutely necessary, try not to work on a computer during an electrical storm.In very dry areas, the air itself becomes a part of the electrostatic build-up mechanism every time there is an air flow (wind, air conditioning, blower) passing over an insulated surface.Do not let high humidity levels build a false confidence, and beware of corrosion problems with interconnects and other electrical interfaces.

To learn more about ESD and how to protect your electronics, please refer to the below site.

ESD Association


기술 지원

Questions about a Kingston product you already own? Ask a Kingston expert.

Live chat with Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

Chat Off
Call Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

+1 (800)435-0640 (Closed)