Terms and Conditions
Promotions
Promotion codes may not be applicable to all products. To ensure as many individual customers can take advantage of promotional pricing as possible, orders using promotional codes or with promotional pricing are limited to 1 per household/billing address. Any applicable sales promotions or rebate offers are not valid when combined with any other sales promotions or rebate offers for the same product.
Delivery Terms
US Shipments - Orders received by 3PM PT will normally be processed and shipped the same day based on product availability. If your order is received after 3PM on Friday or a holiday, shipment occurs the following Monday or next working day. Kingston is not responsible for shipping or other delays caused by events beyond our control.
Shipping Options:
Free Shipping for a limited time!
- Free shipping applies to orders placed at Kingston.com and are delivered to an address in the continental US. Customers in Alaska, Hawaii, and US Territories are given a discounted shipping rate. See tables below for rates and service times.
Additional Shipping Information:
- Shipping cost is an estimate based on the price of the products and an assumption of a 2 product shipment.
- Kingston will provide tracking details via a shipping confirmation e-mail.
- Kingston will ship to APO, FPO, and U.S. Territories but does NOT ship to freight forwarders or addresses outside of the United States.
- Kingston is not responsible for shipping or other delays caused by events beyond our control.
- A shipping discrepancy claim must be filed within fifteen (15) days of the order ship date from Kingston.
| Shipping Costs Based on Purchase Amount | |||
|---|---|---|---|
| Service | Orders up to $40 | Orders $40 - $70 | Orders over $70 |
| Ground 5-7 Day (M-F) | $8 | $8 | Free |
| 3-Day (M-F) | $12 | ||
| 2nd Day (M-F) | $15 | ||
| Overnight (M-F) | $22 | ||
| 2 Day Air to Alaska/Hawaii (M-F) | $30 | ||
| Puerto Rico - UPS 2 Day Air (2-3 days) | $16.00 | ||
| Puerto Rico - UPS Next Day Air (1 day) | $21.00 | ||
| Guam - FedEx Intl Economy 1lb (3-5 days) | $46.00 | ||
| Guam - FedEx Intl Priority Overnight 1lb (1-3 days) | $59.00 | ||
| US Virgin Islands - FedEx Intl Economy 1lb (3-5 days) | $34.00 | ||
| US Virgin Islands - FedEx Intl Priority Overnight 1lb (1-3 days) | $46.00 | ||
| American Samoa - FedEx Intl Economy 1lb (3-5 days) | $63.00 | ||
| American Samoa - FedEx Intl Priority Overnight 1lb (1-3 days) | $85.00 | ||
| USPS Priority Mail to Puerto Rico, Guam, US Virgin Islands and American Samoa | $10.00 | ||
| *NOTE: A signature is required on delivery for orders over $190. A signature is required for overnight shipping. | |||
** Important Note About Delivery Times **
All shipping methods will typically only be delivered on a standard business day (Monday - Friday). Please note that we do not have delivery options for weekends, and we do not ship on weekends. Delivery to remote locations may take longer than expected. For example, 2nd Day service to remote locations may take three to four days.
** Important Note About Taxes **
Kingston is required to collect appropriate sales taxes when shipping to the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, New Jersey, Nevada, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
In addition, freight is taxable in Connecticut, Georgia, Kentucky, Michigan, Minnesota, Mississippi, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, and Wisconsin. Kingston does not currently have the ability to process tax exempt orders.
As required by law, Kingston will collect appropriate taxes in all states where Kingston has a physical presence.
More on Order Processing:
- Your order may be reviewed by Kingston to ensure the order is accurate, the credit card is valid and that you are authorized to use this payment method.
- Orders received by 3pm PT will normally be processed and shipped the same day, based on product availability. Orders received after 3pm PT, on a weekend or holiday will be shipped the next business day (M-F).
- Your credit card is charged once your order ships.
Additonal Terms and Conditions
The following terms and conditions govern the sale by Kingston Technology Company, Inc. ("Kingston") as stated on the invoice that is provided on all Customer orders for items purchased on Kingston.com/Hyperxgaming.com. Products purchased on Kingston.com/Hyperxgaming.com are not for resale and quantity limits may apply. Kingston.com is unable to process tax exempt orders, including orders for educational, government or charitable organizations. By accepting delivery of the products described on the invoice, Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions are subject to change without prior written notice at any time, at Kingston's sole discretion. Only customers with a valid United States Bank credit card, shipping to an address in the US or its territories, are eligible to purchase from Kingston.com. Customers in other parts of the world, please click here.
Fraud Prevention
Your order may be reviewed by Kingston to ensure the order is accurate, the credit card is valid and that you are authorized to use this payment method. In limited cases, this may delay shipping by 1-business day.
Returns Policy
Your satisfaction is 100% guaranteed with any product purchased on Kingston.com within 30 days of the product purchase. If you do need to return a product for a refund or exchange, please contact us via phone at (800) 835-6575 or e-mail at [email protected]
Payment Terms
Kingston accepts VISA, MasterCard, ApplePay. and American Express and there are no credit card surcharges imposed by Kingston. Charges will be based on U.S. dollars. International credit cards are not accepted. Orders are not binding upon Kingston until accepted by Kingston. Acceptance of the order will be evidenced by Kingston's shipment of the Product.
Product Availability
Offers are valid while supplies last. Product may not be available for immediate delivery. Customers will be notified by Kingston in the event a product is backordered.
Privacy Statement
Kingston knows the importance of protecting your privacy. Here are the guidelines we use for protecting your personal information.
Returns and Refunds
Your satisfaction is 100% guaranteed with any product purchased on Kingston.com within 30 days of product purchase. Product replacement or refund is subject to the conditions set forth under the Warranty section of this document.
Product Resale
Product purchased from Kingston.com is not intended for resale. Kingston reserves the right to audit orders and limit quantities purchased.
Title & Risk of Loss
Kingston retains title and risk of loss until delivery of the Product to Customer's location as evidenced by signature collected by carrier. The signature collected by the carrier at the Customer address will be deemed sufficient proof of delivery.
Content
While Kingston uses its best efforts to provide accurate and up-to-date information, we cannot warrant that the site content is free from any errors or omissions. Upon receipt of your order, if we discover that pricing, availability or any other product information is inaccurate, we will notify you within 24 business hours of the error. At that time, you will have the opportunity of electing to proceed with your order based on the correct data or cancelling. Please feel free to contact Kingston to confirm any information prior to ordering.
Liability
In no event shall Kingston's liability for product purchases hereunder exceed the purchase price of the products purchased hereunder.