Questions fréquentes

Part Specific FAQs

To resolve, you will need to update your Ironkey D300M (Managed) secure USB drive for MacOS Catalina. To update, click on the link below to download
the IKD300M_Mac_Updater.app and IKD300M Mac Updater Instructions.
Note: Please read the updater instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/IKD300M_Mac_Updater.zip


For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

 MacOS: IKD300M_Mac_Updater.app supported on MacOS 10.15 Catalina. FAQ: KIK-D300M-CATA

Autres questions

Yes. The IronKey EMS Cloud management system hosted by our partner, DataLocker Inc, has begun with the
End of Life (EOL) process set for January 1, 2023. For details about the Ironkey EMS Cloud Service EOL Click Here. FAQ: KIK-EMS_EOL

Contactez le support technique

Questions about a Kingston product you already own? Ask a Kingston expert.

Appelez le support technique

Lundi–Vendredi 6 a.m.-6 p.m. PT

+1 (800)435-0640 (Closed)

Questions fréquentes

Autres questions

To resolve, you will need to update your Ironkey D300M (Managed) secure USB drive for MacOS Catalina. To update, click on the link below to download
the IKD300M_Mac_Updater.app and IKD300M Mac Updater Instructions.
Note: Please read the updater instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/IKD300M_Mac_Updater.zip


For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

 MacOS: IKD300M_Mac_Updater.app supported on MacOS 10.15 Catalina. FAQ: KIK-D300M-CATA
Yes. The IronKey EMS Cloud management system hosted by our partner, DataLocker Inc, has begun with the
End of Life (EOL) process set for January 1, 2023. For details about the Ironkey EMS Cloud Service EOL Click Here. FAQ: KIK-EMS_EOL

Contactez le support technique

Questions about a Kingston product you already own? Ask a Kingston expert.

Appelez le support technique

Lundi–Vendredi 6 a.m.-6 p.m. PT

+1 (800)435-0640 (Closed)

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