Kingston will be closed Thursday, Friday, Saturday and Sunday in observance of the Thanksgiving Holiday.
All orders placed after 11:00 am (PST) on Wednesday November 25th, will not be processed until Monday November 30th.

We wish you and your Family a Happy Holiday!

常見問題

精選問題

To resolve, you will need to update your DTVP30AV secure USB drive for MacOS Catalina. To update, click on
the link below to download the DTVP30AV_Mac_Updater.app and DTVP30AV Mac Updater Instructions.
Note: Please read the updater instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/DTVP30AV_Mac_Updater.zip 

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: DTVP30AV_Mac_Updater.app supported on MacOS 10.15 Catalina. FAQ: KTD-DTVP30AV-CATA

Part Specific FAQs

Apple 對 MacOS 10.11 進行的變更已停用加密 USB 隨身碟的功能。我們建議您下載和安裝下列頁面上提供的其中一個更新,以更新 Kingston 加密 USB 隨身碟。

MacOS 10.11 支援的更新

如果您有自訂的加密 USB 隨身碟,請聯絡您的 IT 部門。

如果您有 DT4000M 或 DT4000M-R 隨身碟,請聯絡技術支援部門。

FAQ: KTD-DTVP30AV-ELCAP

聯繫技術支持

Questions about a Kingston product you already own? Ask a Kingston expert.

致電技術支援

Monday-Friday 6 a.m.-6 p.m. PT

+1 (800)435-0640 (Closed)

常見問題

更多問題

Apple 對 MacOS 10.11 進行的變更已停用加密 USB 隨身碟的功能。我們建議您下載和安裝下列頁面上提供的其中一個更新,以更新 Kingston 加密 USB 隨身碟。

MacOS 10.11 支援的更新

如果您有自訂的加密 USB 隨身碟,請聯絡您的 IT 部門。

如果您有 DT4000M 或 DT4000M-R 隨身碟,請聯絡技術支援部門。

FAQ: KTD-DTVP30AV-ELCAP

聯繫技術支持

Questions about a Kingston product you already own? Ask a Kingston expert.

致電技術支援

Monday-Friday 6 a.m.-6 p.m. PT

+1 (800)435-0640 (Closed)

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