DataTraveler 4000 — DT4000

Update to support Mac OS 10.11 (El Capitan)

Part Numbers:

DT4000/2GB, DT4000/4GB, DT4000/8GB DT4000/16GB DT4000/32GB


The changes Apple made in MacOS 10.11 disabled the functionality of our secure USB drives. It will cause the error 'Unable to start the DTXX application...' or 'ERR_COULD_NOT_START' when you attempt to log into the drive. We recommend that you update your Kingston secure USB drive by downloading and installing one of the updates provided in links below.

The Windows based update utilities will work on the following Windows versions (Windows Vista SP2, Windows 7 SP1, Windows 8/8.1 and Windows 10). You must have administrative rights on the windows based system.

There is no MacOS compatible update utility.

This update will format the drive and all user data will be lost! Please back up your data on another compatible system before proceeding with this update. Once the drive is updated, it will work with Mac OS 10.11 and other previously supported operating systems.

Detailed instructions will be included with the download.


Windows 10, 8.1, 8, 7 SP1, and Vista SP2:

Download Utility 

This link will contain two files to download. One is labeled "Less than 10MB". This is for drives that have a read only (CD-ROM) portion of the drives that are less than 10MB in size.

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