To resolve, you will need to update your Ironkey D300SM (Serialized Managed) secure USB drive for MacOS Catalina. To update, click on the link below to download the
IKD300SM_Updater.exe and IKD300SM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/IKD300SM_Updater.zip



For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. IKD300SM_Updater.exe not supported on MacOS. FAQ: KIK-D300SM-CATA

Yes. The IronKey EMS Cloud management system hosted by our partner, DataLocker Inc, has begun with the
End of Life (EOL) process set for January 1, 2023. For details about the Ironkey EMS Cloud Service EOL Click Here. FAQ: KIK-EMS_EOL