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Frequently Asked Questions
Part Specific FAQs
Some Enterprise Linux distributions may have disabled discard support for md raid 0 devices due to performance uncertainty. It can be re-enabled by performing the steps below.

 1. Use a text editor to add the following kernel parameter to /etc/default/grub:

raid0.devices_discard_performance=Y

 2. Save and close /etc/default/grub and update grub2:

 For legacy boot:

# grub2-mkconfig -o /boot/grub2/grub.cfg

 For UEFI boot:

# grub2-mkconfig -o /boot/efi/EFI/centos/grub.cfg

3. Reboot
FAQ: KSD-101017-DCP1000-04

The HHHL card contains 4 M.2 SSDs. Once installed, it is up to the user to configure the drives as they wish, (keep them separate, combine them in RAID, etc).

FAQ: KSD-020817-DCP1000-01

In order to get the top performance, you need to connect the card to a PCIe Gen 3 socket running in a x8 configuration. Also, the performance and endurance ratings are combined for all four drives.

FAQ: KSD-020817-DCP1000-02

The drivers for this drive are available for Windows 8+ and Server 2012R2 and up by either downloading it within the installation or are built into the OS. We do not support using this drive with Windows 7 or below. It will work with newer Linux versions. Please verify if your distribution supports NVMe. These are not supported in any version of MacOS.

FAQ: KSD-020817-DCP1000-03
More Questions

ElectroStatic Discharge, ESD is simply the discharge of built up static electricity.ESD should not be taken lightly as this is one of the few things an individual can do to damage or destroy their computer or hardware components.It is like when you rub your feet on the carpet and you touch something metal.ESD can occur without the user feeling a shock and will occur when only working on the inside of the computer or handling hardware.

How to help prevent ESD
The best method of preventing ESD is to use an ESD wrist strap or a grounding mat or table.However, because most users do not have access to these items, we have included the below steps to help reduce the chance of ESD as much as possible.

  • Standing – We recommend that you are standing at all times when working on the computer. Setting on a chair can generate more electrostatic.
  • Cords - Make sure everything is removed from the back of the computer (power cord, mouse, keyboard, etc).
  • Clothes - Make sure not to wear any clothing that conducts a lot of Electrical Charge, such as a wool sweater.
  • Accessories - To help reduce ESD and help prevent other problem, it is also a good idea to remove all jewelry.
  • Weather - Electrical storms can increase the ESD risk; unless absolutely necessary, try not to work on a computer during an electrical storm.In very dry areas, the air itself becomes a part of the electrostatic build-up mechanism every time there is an air flow (wind, air conditioning, blower) passing over an insulated surface.Do not let high humidity levels build a false confidence, and beware of corrosion problems with interconnects and other electrical interfaces.

To learn more about ESD and how to protect your electronics, please refer to the below site.

ESD Association
http://www.esda.org/aboutESD.html

FAQ: KTC-Gen-ESD
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