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Frequently Asked Questions

Featured Questions

Windows states that the reader is installed properly, but a drive letter (or letters) is not assigned for the reader. There are mapped network drives on this computer. How do I resolve this?

The Kingston 19-in-1 reader will not recognise some of my flash cards. Other similar cards work in this reader. These cards work in other devices. Why?

Does the 19-in-1 reader support SDXC cards?

When I insert the reader into the USB port on my keyboard, monitor, USB hub or in the front of my tower, the unit is either not recognised or I receive an error message. Why?

Does an icon utility exist that is compatible with Windows ® 8?