Hal ini umum terjadi pada penyimpanan flash, baik penyimpanan SSD internal atau USB eksternal, yang sebagiannya disebabkan oleh perbedaan dalam cara menghitung megabyte antara produsen memori flash vs produsen hard disk dengan piringan berputar. Produsen hard disk menghitung satu megabyte (atau 1.000x1.000 byte) sebagai 1.000KB, sedangkan perhitungan biner untuk penyimpanan berbasis flash adalah 1.024KB.
Contoh: Untuk perangkat penyimpanan berbasis flash 1TB, Windows akan menghitungnya sebagai berkapasitas 931,32GB. (1.000.000.000.000÷1.024÷1.024÷1.024=931,32GB).
Selain itu, Kingston mencadangkan sebagian dari kapasitas yang tercantum untuk pemformatan dan fungsi lainnya seperti firmware dan/atau informasi khusus pengontrol sehingga sebagian dari kapasitas yang tercantum tidak tersedia untuk penyimpanan data.
FAQ: KDT-010611-GEN-06
FAQ: KDT-110611-GEN-09
Unfortunately this unit does not have any security or write protection feature. If you receive a write protection message with this drive, check for the following:
FAQ: KDT-011411-PW-08
If you have data on the DataTraveler that is important to you, we strongly recommend that you use one of the two possible ways for data recovery (see below). Kingston does not offer data recovery services. For more information on our warranty policy please visit http://www.kingston.com/company/warranty.asp
KDT-012611-GEN-25
FAQ: KDT-012611-GEN-25
1. The DataTraveler could be conflicting with a pre-assigned drive letter. To resolve, do the following (Do not do this for a "Privacy" drive that assigns two drive letters):
2. The DataTraveler may be conflicting with pre-installed software. Disable all applications running in the background prior to installation of the Data Traveler.
3. Make sure Windows, any USB controller drivers and the system BIOS for you computer is up to date.
4. If you have a desktop computer, make sure the DataTraveler is inserted directly into one of the main USB ports on the back of the PC. Front ports, keyboard ports or USB Hubs may not supply sufficient power for the High Speed DataTraveler to function properly.
If none of the above apply, your USB DataTraveler drive may be defective. Please contact Kingston Technical Support for assistance.
FAQ: KDT-012314-GEN-02
Although it is possible to boot from the DataTraveler, it is not a feature Kingston supports.These drives are intended as storage devices.
FAQ: KTD-082913-GEN-27
FAQ: KGF-022811-GEN-02
Windows menetapkan huruf drive baru dengan huruf drive fisik yang tersedia berikutnya. Terkadang, Windows akan menggunakan huruf drive yang sama untuk drive jaringan karena alasan yang sama. Masalah ini umum terjadi pada perangkat penyimpanan yang dapat dilepas.
Untuk mengatasinya, buka Control Panel>Administrative Tools>Computer Management>Disk Management. Perhatikan drive di panel jendela kanan. Lihat apakah Kingston (x) dikenali. (x) menyatakan huruf drive yang ditetapkan Windows untuk DataTraveler.
Jika DataTraveler menggunakan huruf drive yang sama dengan drive lainnya, klik kanan huruf Drive Kingston, lalu klik “Change Drive letter and Paths” (Ganti Huruf dan Jalur Drive).
Pada kotak dialog selanjutnya, klik tombol “Change” dan tetapkan huruf drive yang saat ini tidak sedang digunakan.
Catatan: Jangan mengganti huruf drive secara manual jika Anda memiliki Data Traveler “Privacy” yang menetapkan dua huruf drive untuk perangkat.
FAQ: KDT-010611-GEN-03
FAQ: KDT-010611-GEN-14
ReadyBoost is a Windows feature having the ability to utilize USB flash storage space as disk caching to improve system performance. Unfortunately, DataTraveler USB drives do not support Windows ReadyBoost.
FAQ: KDT-010611-GEN-11
Yes, this DataTraveler is supported by Linux as long as you have Linux Kernel 2.6.x and above.
Please note: If the DataTraveler comes with software, it will not function with Linux. Only the drive itself is compatible with Linux.
FAQ: KDT-011411-DRV-02
In Macs you first have to empty out the trash can in order to regain the space back. You may have to re-plug the drive back in after emptying out the trash.
Should this not work then a complete format of the device should be done. Please follow these instructions for formatting your Kingston device.
WARNING: Formatting will erase all your data so please make sure you have a copy before proceeding.
FAQ: KDT-010611-GEN-04
Windows may not recognize the MacOS Extended or Standard file system. To resolve, format the drive in MacOS DOS so that it can be used in both environments.
WARNING: Formatting will erase all of the data on the DataTraveler. Back up your data before proceeding.
Be aware MacOS 10.6.5 will support full read and write access to exFAT formatted drives. So formatting the drive using exFAT file system may also resolve this problem. MacOS still has read only access to NTFS formatted drives.
Some devices (MP3 players, digital photo frames, etc) will not read NTFS or exFAT file systems.
Also Windows XP and Vista will require an update in order to access exFAT.
FAQ: KDT-010611-GEN-07
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