KINGSTON TECHNOLOGY COMPANY, INC. ("Kingston") warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products. If Kingston is unable to repair or replace the product, it will refund or credit the current value of the product at the time the warranty claim is made.

This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical

supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.

This limited warranty covers only repair, replacement, refund or credit for defective Kingston products, as provided above. Kingston is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing Kingston products. This warranty excludes 3rd party software, connected equipment or stored data. In the event of a claim, Kingston's sole obligation shall be replacement of the hardware.

Product Lifetime Warranty:¹
The following Kingston products are covered by this warranty for the life of the product:

Memory modules including ValueRAM®, HyperX®, Retail Memory and Kingston system-specific memory, Flash memory cards (e.g., Secure Digital, CompactFlash, MultiMediaCard, SmartMedia) ATA Flash, and Linear Flash; memory expansion-boards, networking adapters; routers, hubs and switches without cooling fans (excluding the power supply), Flash adapters and microprocessor upgrade products.

Five-Year Warranty:
The following Kingston products are covered by this warranty for a period of five years from the date of original retail purchase: PC Card Readers and USB DataTraveler® drives.

Three-Year Warranty:
The following Kingston products are covered by this warranty for a period of three years from the date of original retail purchase: SSDNow (Solid-State Drives).

Two-Year Warranty:
The following Kingston products are covered by this warranty for a period of two years from the date of original retail purchase: Solid State PC Card (PCMCIA) adapters, MobileLite, microSD Reader and products under the Kingston Private Logo Program. Kingston Private Logo Program products are limited to credit or refund during the two-year warranty period.

One-Year Warranty:
The following Kingston products are covered by this warranty for a period of one year from the date of original retail purchase: DataTraveler Accessory Kit, TravelLite SD/MMC Reader, HyperX Fan and KPEX Portable Media Player.

Discontinued products not listed in the warranty are no longer covered as their warranty has expired.

This limited warranty applies only to the original end user customer of the product for so long as the original end user customer owns the product. This limited warranty is non-transferable.

If you experience difficulty during the installation or subsequent use of a Kingston product, you may contact Kingston's Technical Support department prior to servicing your system.

For support over the Internet, visit kingston.com/support.

Kingston also provides free English-language technical support to its customers worldwide.

In the United States - Kingston Technology Technical Support can be contacted by calling: +1 (714) 435-2639 or toll-free at: +1 (800) 435-0640.

In Europe/UK - Kingston Technology Technical Support can be contacted by calling +44 (0) 1932 738888 or for national rate telephone numbers visit kingston.com/europe/contact. For ValueRAM memory Technical Support in Europe, please call +44 (0)1932 755 210.

In Asia - Kingston Technical Support in Asia can be contacted directly by calling:

• Calling from Australia: 1800-620-569, Toll-Free
• Calling from New Zealand: 0800-546-478, Toll-Free
• Calling from China: 800-810-1972, Toll-Free
• Calling from Hong Kong: 800-900478, Toll-Free
• Calling from India: 1-860-233-4515 (Toll call Monday-Saturday, 9:30am to 5:30pm)
• Calling from Japan: 00531-88-0018, Toll-Free
• Calling from Malaysia: 1800-812078, Toll-Free
• Calling from Singapore: 800-8861042, Toll-Free
• Calling from Taiwan: 0800-666-200, Toll-Free
• Calling from Thailand: 001800-861-0018, Toll-Free
• Calling from other Asian countries: +886-3-500-1715, toll call

To obtain warranty service, you may return a defective product to the authorized Kingston dealer or distributor from which you purchased the Kingston product. Please confirm the terms of your dealer's or distributor's return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.

In the United States, you may return the product directly to the Kingston factory after first obtaining a Return Material Authorization ("RMA") number from Kingston. An RMA number is obtained by visiting kingston.com/support or by calling Kingston Customer Service at +1 (714) 438-1810, or +1 (800) 337-3719. For ValueRAM memory product returns, please contact Technical Support at +1 (800) 435-0640 for RMA service and support.

Once you have obtained an RMA number from Kingston, you must, within thirty (30) days, send the product freight-prepaid and insured to Kingston Technology Company, Customer Service, 17665-A Newhope Street, Fountain Valley, CA 92708, USA. Products shipped to the factory must be properly packaged to prevent damage in transit. You must include the Kingston RMA number prominently displayed on the outside of your package. If you send your product to the factory without the RMA number prominently displayed on the outside of the package, it will be returned to you unopened.

In Europe, if you are unable to return the product to the authorised Kingston dealer or distributor from whom you purchased the product, you may return the product directly to

the Kingston service centre at: Kingston Court, Brooklands Close, Sunbury on Thames, Middlesex, TW16 7EP, UK. Before returning the product, you must first obtain a Return Material Authorization ("RMA") number from Kingston. An RMA number is obtained by contacting European Technical Support via Kingston's website: kingston.com/support. Conditions and freight requirements are as with U.S. RMA returns as shown above.

In Asia, please click on the region that applies to you. In Taiwan, you can either return a defective product to our local distributor, service center or complete an online application procedure. In China, you can apply for an RMA through either an authorized distributor or an authorized service center. Here is a full list of service centers in China.

In all other Asia Pacific countries, please contact your local distributor or dealer to arrange an RMA. Within 3 days of RMA issuance from Kingston, the defective product must be properly packaged and shipped insured by FedEx only to Kingston Technology Far East Corp, 4F, No. 8, Kedung 3RD., Chunan, Miaoli, Taiwan 35053, R.O.C. Kingston will not be responsible for any expenses incurred for utilizing the freight and custom clearance fee. See the complete Kingston Technology Far East RMA Policy (access is limited to authorized Kingston distributors and dealers).

The returned product will become the property of Kingston. Repaired or replacement product will be shipped at Kingston's expense. Repaired or replacement product will continue to be covered by this limited warranty for the remainder of the original warranty or 90 days, whichever is longer.