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Perguntas Mais Frequentes

Part Specific FAQs

To resolve, you will need to update your DTVP30DM secure USB drive for MacOS Catalina. To update, click on the link below to download the
DTVP30DM_Updater.exe and DTVP30DM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/DTVP30DM_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. DTVP30DM_Updater.exe not supported on MacOS. FAQ: KTD-DTVP30DM-CATA

Entre em contato com o Suporte Técnico

Questions about a Kingston product you already own? Ask a Kingston expert.

Telefone para o Suporte Técnico

Segunda à sexta das 6 a.m.-6 p.m. PST

+1 (800)435-0640 (Closed)

Perguntas Mais Frequentes

Mais perguntas

To resolve, you will need to update your DTVP30DM secure USB drive for MacOS Catalina. To update, click on the link below to download the
DTVP30DM_Updater.exe and DTVP30DM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/DTVP30DM_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. DTVP30DM_Updater.exe not supported on MacOS. FAQ: KTD-DTVP30DM-CATA

Entre em contato com o Suporte Técnico

Questions about a Kingston product you already own? Ask a Kingston expert.

Telefone para o Suporte Técnico

Segunda à sexta das 6 a.m.-6 p.m. PST

+1 (800)435-0640 (Closed)