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Frequently Asked Questions

More Questions

To resolve, you will need to update your DTVP30DM secure USB drive for MacOS Catalina. To update, click on the link below to download the
DTVP30DM_Updater.exe and DTVP30DM Updater Instructions. Note: Please read the updater instructions in its entirety prior to running the update.
Updater: https://media.kingston.com/support/downloads/DTVP30DM_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: Must update on Windows based system. DTVP30DM_Updater.exe not supported on MacOS. FAQ: KTD-DTVP30DM-CATA

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