Yes. When the device is plugged into a USB port on a computer, it will become a USB card reader and USB hub. If the wireless connection is on when you plug it into the USB port, you will need to turn it off before the the computer will detect it.
FAQ: KFR-042313-MLW-02
FAQ: KFR-042313-MLW-03
The MobileLite Wireless supports FAT, FAT32, NTFS, and exFAT file systems.
FAQ: KFR-042313-MLW-04
The MobileLite Wireless reader will support up to 2TB storage devices.
FAQ: KFR-082913-MLW-14
There a few possible reasons why a hard drive would not be detected. The drive may be using a unsupported format. The hard drive must be formatted in either FAT32, exFAT or NTFS. The Mobilelite Wireless does not support MacOS or Linux formats. The partition type could be GPT. This partition type is usually only used for boot drives and connect be read by the Mobilelite Wireless. You will need to change the partition type to MBR. You may have some type of security feature enabled on the drive. This could be some type of encryption or password protection software that came with the drive. This must be disabled.
FAQ: KFR-090916-MLW-18
No. The default static IP address (192.168.200.254) is non-configurable.
KFR-042313-MLW-05
FAQ: KFR-042313-MLW-05
There is a reset button next to the power button on the MobileLite Wireless. It can only be accessed by using a paper clip. With the MobileLite Wireless on, press and hold this button for about 15 seconds or until the bridged LED lights up blue.The MobileLite Wireless will reinitiate and be ready for use once the WiFi LED lights up again.Note:This will not delete any data stored on USB/SD/SDC but it will remove any changes to the network I.D., password, etc.
KFR-042313-MLW-08
FAQ: KFR-042313-MLW-08
The MobileLite Wireless reader has two Mac addresses: One for LAN and one for WAN for bridging. The MAC address listed on the back of the device is the LAN MAC address and will not be the same as the WAN MAC address.The WAN MAC address is HEX digit (0-9 and A-F) higher than what is on the back of the device.
FAQ: KFR-070513-MLW-12
Yes. Have both devices plugged into the MLW and open the app.
FAQ: KFR-082913-MLW-13
MobileLite Wireless is its own wireless network. Joining this network will automatically replace your existing Internet connection, be it your iPad, iPhone, or home/office Wi-Fi network.MobileLite Wireless does offer a bridged network connection which allows you to access the Internet while continuing to stream MobileLite content. This feature basically allows you to “bridge” together two networks.
To do this, connect to MobileLite Wireless network and follow these steps:
KFR-051614-MLW-06
FAQ: KFR-051614-MLW-06
This may need to change the default Wi-Fi channel. The MobileLite Wireless defaults to channel 11.If there are already too many connections near you using this channel, it could cause the MobileLite Wireless not to connect.
To resolve this:
FAQ: KFR-050614-MLW-07
First make sure there is another WiFi connection available besides the MobileLite Wireless and you are connected to it. Then try the following:
If you are still having problems, please contact our technical support.
FAQ: KFR-042313-MLW-09
The MobileLite Wireless device has two configurations when it comes to security.The ‘Off’ state indicates that the device will not be password protected with WPA2 security, which will virtually allow anyone to connect to the device.
The ‘On’ state indicates that the device will be password protected with WPA2 security and only those supplied with the password will be able to connect to the MobileLite Wireless device.
The on/off state will only come into play when trying to access the contents that are available by the MobileLite Wireless device.
The MobileLite Wireless device supports both WEP and WPA2 bridged connections.
FAQ: KFR-042313-MLW-11
In some cases, external USB drives will need to be connected to the MLW before it is powered on in order for the app to see the drive. Also verify the drive is formatted in one of the following file systems: FAT, FAT32, NTFS, or exFAT. Also, you will need to disable any security enabled on the USB hard drive such as BitLocker or security software that came with the drive.
FAQ: KFR-033015-MLW-16
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