support category memory cards

MMCPlus - MMC+ - Asistencia técnica

Preguntas frecuentes

  1. Algunos sistemas no son compatibles con tarjetas de mayor capacidad (por ejemplo, 1GB o 2GB). Muchos sistemas, incluyendo los más nuevos con lectores de tarjeta integrados están hechos para ser compatibles con tarjetas de capacidad limitada. La capacidad de su tarjeta puede exceder este límite y puede ser necesaria una actualización del firmware del fabricante de su ordenador. Verifique con el fabricante de su ordenador las soluciones de hardware/software.
  2. Si tiene una cámara digital o un lector de tarjetas externo que sea compatible con tarjetas de 2GB, intente volver a conectar uno de estos dispositivos al ordenador. Si puede ver correctamente la tarjeta a través del dispositivo externo, el problema puede estar en el lector integrado.

FAQ: KFC-012611-GEN-02

¿Esto le ha resultado útil?

Sí, las soluciones MMC Plus son compatibles con los dispositivos anfitriones MMC estándares.

FAQ: KFC-012611-MMC+-01

¿Esto le ha resultado útil?

Esta es una limitación del sistema de archivos FAT. Con el fin de transferir más datos a esta tarjeta necesitará eliminar los datos actuales de la tarjeta y crear carpetas en ella para copiar los archivos. Una vez hecho esto, será capaz de transferir más datos a la tarjeta. También puede reformatear la tarjeta utilizando el sistema de archivos FAT32. Pero asegúrese de que el dispositivo con el que utiliza la tarjeta es compatible con el sistema de archivos.

FAQ: KFC-012611-GEN-03

¿Esto le ha resultado útil?

Depending on what the device supports, you may be running into a incompatibility related issue. To confirm, you should refer to your device’s user manual for assistance. Please see below for more details.

Card Type - With various card types available, it's important to make sure you are using one that is supported by your device. For example, some card types include: SDHC, SDXC, and SDUC. Although some devices may support all three card types, older devices may only support one or two. Please check your devices user manual to confirm which card types it supports.

Card Capacity - Along with card types, there is also card capacity. With card capacities ranging from less than 2GB up to 128TB and above, it is important to confirm which capacities are supported by the device in question.

File System - The File System can also cause support related symptoms. With the various card capacities comes different File Systems, such as FAT, NTFS, and exFAT to name a few. Please check your devices user manual to confirm which File Systems are supported. If your card is utilizing an unsupported File System, you may be able to resolve by reformatting the card with a compatible File System.

FAQ: KFC-012711-GEN-04

¿Esto le ha resultado útil?

Kingston does not distribute flash media with password protection. This password was either generated by a third party program or by a cell phone. To regain access, use the third party software or the Lock Code assigned to the cell phone.

FAQ: KFC-012611-GEN-06

¿Esto le ha resultado útil?

No. No facilitamos nuestras tarjetas flash como dispositivos de inicio, discos rígidos o dispositivos desde los que pueda ejecutar un SO.

FAQ: KFC-011911-GEN-01

¿Esto le ha resultado útil?

If you have data on your card that is important to you, we strongly recommend that you use one of the two possible ways for data recovery (see below). For more information on our warranty policy please visit

    1. Go to and do a search for data recovery and download one of the many data recovery utilities, which are fairly simple to use. We suggest trying one of the free versions as they work just as well as the paid versions. Please note: If the computer cannot see the drive in question, unfortunately the recovery software will not be able to see the drive and recovery will not be an option with recovery software. Therefore, if the drive is not recognized, please refer to option 2 below.
    2. Contact a company that specializes in data recovery services such as Driver Savers at and Ontrack at just to name a couple or you can do a search on Google for data recovery.

FAQ: KFC-012611-GEN-08

¿Esto le ha resultado útil?

This is common for flash storage, whether internal SSD, Flash Card, or external USB storage, and is due in part to a variance in how flash memory vs spinning platter hard drive manufacturers calculate megabyte. Hard drive manufacturers calculate a megabyte (or 1,000x1,000 bytes) as 1,000KBs, whereas the binary calculation for flash-based storage is 1,024KBs.

Example: For a 1TB flash-based storage device, Windows will calculate it as having a capacity of 931.32GB. (1,000,000,000,000÷1,024÷1,024÷1,024=931.32GB).

Furthermore, Kingston reserves some of the listed capacity for formatting (e.g., File Allocation Table) and other functions such as firmware and/or controller-specific information, and thus some of the listed capacity is not available for data storage.

FAQ: KDT-010611-GEN-06

¿Esto le ha resultado útil?

The Windows exFAT file system is supported natively on Windows 7 and above and macOS X 10.6.6 and above. 

FAQ: KGF-022811-GEN-02

¿Esto le ha resultado útil?

Still Need Assistance?

Llame a Soporte técnico

Lunes–Viernes 6 a.m.-6 p.m. PT

+1 (800)435-0640

Chat With Support

Chatear ahora