常见问题

特殊问题

No. This is not a Thunderbolt drive. It is USB 3.2 Gen 2x2 drive, rated at (20 Gbs) per second. Thunderbolt, although rated at 30/40 Gbs, is commonly maxed out at USB 3.2 Gen 2 speeds (10Gbs), see table below.

Please check the specification of your host device.

Kingston Standard Max USB Data Transfer Speed
USB 1.1 12 Mbps
USB 2.0           480 Mbps
USB 3.2 Gen 1 5 Gbps
USB 3.2 Gen 2 10 Gbps
XS2000 --> USB 3.2 Gen 2x2 20 Gbps
USB 4/ Thunderbolt 10 Gbps, 20Gbps, 40 Gbps (Depends on host specs)


FAQ: KSD-002201-001.00
The transfer rate for XS2000 Portable SSD is contingent on multiple factors. The interface used to connect the drive to the computer may also limit transfer speeds. The interface needed for optimal performance is USB 3.2 Gen 2x2 (20Gbs)

Make sure the following apply:
  • Please use the cable that was bundled with the XS2000. Other cables could be of low quality or spec'd for low data transfer rates. If you decide to use another cable, please check the cable specifications.
  • The host machine must have an available Type-C USB 3.2 Gen 2x2 port.
  • The host machine should have the latest updates (e.g., BIOS, Chipset drivers, USB drivers).
FAQ: KSD-002201-001.01
Yes. The XS2000 Portable drive is Mac compatible. However, the drive performance will not be as advertised because the USB protocol on Mac is not USB 3.2 Gen 2x2. FAQ: KSD-002201-001.02

联系技术支持

Questions about a Kingston product you already own? Ask a Kingston expert.

致电技术支持

Monday–Thursday 08:00–17:00; Friday 08:00–15:00

Please note that due to the current Covid-19 restrictions our phone support is currently suspended