support category usb
DT4000G2DM (DT4000G2DM)

DataTraveler DT4000G2DM - Suporte

Perguntas Mais Frequentes

If your DT4000G2DM managed device loses connection with SafeConsole and can no longer be managed or registered,
you may be running into an issue with device client certificate validity. To resolve, click on the link below to download and install the
following update for your device certificate. If this does not resolve, feel free to contact technical support at (800) 435-0640
Note: Please read the updater instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/DT4000G2DM_Updater.zip

MacOS: Must update on Windows based system. DT4000G2DM_Updater.exe not supported on MacOS

FAQ: KTD-DT4000G2-SC

Foi útil?

Esta unidade foi projetada para ser 100% criptografada. A segurança está incorporada na unidade e não pode ser removida ou desativada.

FAQ: KDT-012914-PRV-04

Foi útil?

To resolve, you will need to update your DT4000G2DM secure USB drive for MacOS Catalina. To update, click on the link below to
download the DT4000G2DM_Mac_Updater.app and DT4000G2DM Mac Updater Instructions. Note: Please read the updater
instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/DT4000G2DM_Mac_Updater.zip

For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: DT4000G2DM_Mac_Updater.app supported on MacOS 10.15 Catalina.

FAQ: KTD-DT4000G2DM-CATA

Foi útil?

Still Need Assistance?

Telefone para o Suporte Técnico

Segunda à sexta das 6 a.m.-6 p.m. PT

+1 (800)435-0640

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