If your DT4000G2DM managed device loses connection with SafeConsole and can no longer be managed or registered,
you may be running into an issue with device client certificate validity. To resolve, click on the link below to download and install the
following update for your device certificate. If this does not resolve, feel free to contact technical support at (800) 435-0640
Note: Please read the updater instructions in its entirety prior to running the update.Updater:
https://media.kingston.com/support/downloads/DT4000G2DM_Updater.zip
MacOS: Must update on Windows based system. DT4000G2DM_Updater.exe not supported on MacOS
FAQ: KTD-DT4000G2-SC