support category usb
IKD300SM (IKD300SM)

IronKey D300 Serialized Managed - Soporte

Preguntas frecuentes

Select the link below to download the latest update for the D300SM (Serialized Managed) encrypted USB drive.
This update provides compatibility for macOS Big Sur, as well as various SafeConsole Management service updates.
Note: Please read the included updater instructions in its entirety prior to running the update.

Native Windows Update (Windows user): https://media.kingston.com/support/downloads/Updater_D300SM_6.5.0_b7.zip

FAQ: KIK-D300SM-SUR

¿Esto le ha resultado útil?

Yes. The IronKey EMS Cloud management system hosted by our partner, DataLocker Inc, has begun with the
End of Life (EOL) process set for January 1, 2023. For details about the Ironkey EMS Cloud Service EOL Click Here.

FAQ: KIK-EMS_EOL

¿Esto le ha resultado útil?

Esta unidad ha sido diseñada para estar totalmente cifrada. Su seguridad va incorporada en la unidad y no puede eliminarse o deshabilitarse.

FAQ: KDT-012914-PRV-04

¿Esto le ha resultado útil?

To resolve, you will need to update your Ironkey D300SM (Serialized Managed) secure USB drive for MacOS Catalina. To update, click on the link below to download the IKD300SM_Mac_Updater.app and IKD300SM Mac Updater Instructions.
Note: Please read the updater instructions in its entirety prior to running the update.

Updater: https://media.kingston.com/support/downloads/IKD300SM_Mac_Updater.zip


For more information about the "App” not optimized or “App” needs update error message,
feel free to reference Apple’s support article. https://support.apple.com/en-us/HT208436

MacOS: IKD300SM_Mac_Updater.app supported on MacOS 10.15 Catalina.

FAQ: KIK-D300SM-CATA

¿Esto le ha resultado útil?

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