support category memory cards
Canvas Go! (SDCG2)

Canvas Go! microSD Card - サポート


Warning: Formatting your flash card will erase all data files! 

FORMAT ON DEVICE (i.e. Digital Camera)
Most devices that support flash cards (i.e. camera) will have a format utility. Before using this feature, make sure the flash card capacity and type is supported by the device. Also make sure the format (e.g., FAT32) options offered by the device are compatible with other device you might plan to pair the flash card with. To format the card, follow the Format instructions provided in the user's manual of the device. 

Type "This PC" in the Windows search window and press Enter. Locate and highlight the drive that corresponds with the card reader containing the flash card. Then with the right mouse button, right-click the drive and select "Format" from the pop-up menu to access the format utility. 

Choose the file system that is appropriate for the card size and the device you plan to pair the flash card with. Note, 2GB and below (standard capacity) should use FAT, 4GB to 32GB (High Capacity) typically use FAT32. With capacities 64GB and above (Extended Capacity), we recommend using exFAT. Once you make this selection, click Format to complete the format process. 


If you are using a card reader connected to a macOS system, open the "Go" menu and double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click the Utilities folder). Double-click on the Disk Utility icon. On the Disk Utility Dialog box, select the flash card's active partition. Note: There will be two listings for the card, the first one is the active partition and the second is the volume label. Click the erase tab located on the right side of the screen. Using the Volume Format drop-down, select “MS-DOS File System” from the list. Click Erase. 

FAQ: KFC-012611-GEN-07


If you have data on your card that is important to you, we strongly recommend that you use one of the two possible ways for data recovery (see below). For more information on our warranty policy please visit

    1. Go to and do a search for data recovery and download one of the many data recovery utilities, which are fairly simple to use. We suggest trying one of the free versions as they work just as well as the paid versions. Please note: If the computer cannot see the drive in question, unfortunately the recovery software will not be able to see the drive and recovery will not be an option with recovery software. Therefore, if the drive is not recognized, please refer to option 2 below.
    2. Contact a company that specializes in data recovery services such as Driver Savers at and Ontrack at just to name a couple or you can do a search on Google for data recovery.

FAQ: KFC-012611-GEN-08


SDHC, SDXC and Micro SDを含むSecure DigitalカードはSD Memory Cardスタンダードに準拠してあらかじめフォーマットされています。Windows、MacまたはLinuxでのフォーマットは、SD Memory Cardスタンダードに準拠していないため、パフォーマンスが低下する場合があります。


このソフトウェアは次の Windows オペレーティングシステムにのみ対応しています。Linux 搭載コンピュータでは動作しませんので、SDA 準拠のデバイスをお使いになることをお勧めします。


対応 OS
Windows Windows 8 Windows 8
  Windows 7 Windows 7
  Windows Vista Windows Vista (SP1 以降)
  Windows XP Windows (SP2 以降)、ただし exFAT ファイルシステム アップデート (KB955704) が適用されたもの
Mac Mac OS X (v10.8 MountainLion) Mac OS X (v10.8 MountainLion)
  Mac OS X (v10.7 Lion) Mac OS X (v10.7 Lion)
  Mac OS X (v10.6 SnowLeopard) Mac OS X (v10.6.5 Snow Leopard 以降)、ただし exFAT ファイルシステム アップデートが適用されたもの
  Mac OS X (v10.5 Leopard - Intel Mac 専用)  




FAQ: KFC-051911-SDF-01


キングストンの SD および microSD カードは、コンパクトカメラ、携帯電話、MP3 プレーヤー、GPS 機器などのカスタマー向け製品で使用するように設計されています。商用グレードの機器には工業用グレードのカードを使用する必要があります。キングストンのカードは商業グレードの製品でも動作しますが、その種の用途には適しておりません。

FAQ: KFC-031714-SD-01


フラッシュカードを使用する多くのデバイスは、FAT32 ファイルシステムのみを認識します。Windows は、容量が 32GB を越えるリムーバブル ストレージデバイスに対して、exFAT のファイルシステムを自動的にデフォルト設定します。FAT32 でフォーマットする選択肢は用意されていません。このフラッシュカードをドライブに挿入した場合、未フォーマットのカードと判断されます。一番良い方法は、そのフラッシュカードを主に使用するデバイス上でフォーマットすることです。

FAQ: KFC-070513-GEN-09



FAQ: KFC-011911-GEN-01


Depending on what the device supports, you may be running into a incompatibility related issue. To confirm, you should refer to your device’s user manual for assistance. Please see below for more details.

Card Type - With various card types available, it's important to make sure you are using one that is supported by your device. For example, some card types include: SDHC, SDXC, and SDUC. Although some devices may support all three card types, older devices may only support one or two. Please check your devices user manual to confirm which card types it supports.

Card Capacity - Along with card types, there is also card capacity. With card capacities ranging from less than 2GB up to 128TB and above, it is important to confirm which capacities are supported by the device in question.

File System - The File System can also cause support related symptoms. With the various card capacities comes different File Systems, such as FAT, NTFS, and exFAT to name a few. Please check your devices user manual to confirm which File Systems are supported. If your card is utilizing an unsupported File System, you may be able to resolve by reformatting the card with a compatible File System.

FAQ: KFC-012711-GEN-04


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