Kingston will be closed on Friday in observance of Independence Day.
All communications sent to us after 3pm (PT) on Thursday, July 2nd, will not be processed until Monday, July 6th.
We wish you and your Family a Happy Holiday!

코로나바이러스(COVID-19)가 HyperX 영업활동에 미치는 영향을 확인하려면 여기를 클릭하십시오.

FAQ(자주 묻는 질문)

General SSD FAQs

Kingston SSD Manager (KSM) is ending support for Microsoft Windows 7. The latest version of KSM with Windows 7 support is v1.1.2.5. If you are using Windows 7 and experience complications with KSM, please make sure you have AHCI mode enabled in BIOS and install the latest Intel RST storage driver provided by your system manufacturer. If you still need assistance, feel free to contact our Kingston Technical Support department. FAQ: KSM-001125-001-00
Kingston SSD Manager 1.1.2.6 will not offer firmware updates for NVMe SSDs until IEEE 1667 support has been disabled. In order to complete the firmware update you must do the following:

1. First, we recommend you backup your data.
2. Then use a secondary system to complete a REVERT using the PSID on the drive label. Note: Performing a REVERT will securely erase all data on the drive.
3. Disable IEEE 1667 support
4. The firmware update will become available upon refresh or restart of KSM FAQ: KSM-001125-001-01

기술 지원

Questions about a Kingston product you already own? Ask a Kingston expert.

Call Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

+1 (800)435-0640 (Closed)

FAQ(자주 묻는 질문)

기타 질문

Kingston SSD Manager (KSM) is ending support for Microsoft Windows 7. The latest version of KSM with Windows 7 support is v1.1.2.5. If you are using Windows 7 and experience complications with KSM, please make sure you have AHCI mode enabled in BIOS and install the latest Intel RST storage driver provided by your system manufacturer. If you still need assistance, feel free to contact our Kingston Technical Support department. FAQ: KSM-001125-001-00
Kingston SSD Manager 1.1.2.6 will not offer firmware updates for NVMe SSDs until IEEE 1667 support has been disabled. In order to complete the firmware update you must do the following:

1. First, we recommend you backup your data.
2. Then use a secondary system to complete a REVERT using the PSID on the drive label. Note: Performing a REVERT will securely erase all data on the drive.
3. Disable IEEE 1667 support
4. The firmware update will become available upon refresh or restart of KSM FAQ: KSM-001125-001-01

기술 지원

Questions about a Kingston product you already own? Ask a Kingston expert.

Call Technical Support

Monday-Friday 6 a.m.-6 p.m. PST

+1 (800)435-0640 (Closed)

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