Why don’t I see the advertised speeds for my DTMAX drive?

The transfer rate for DTMAX series is contingent on multiple factors. The USB port on the host device is one of the primary reasons performance of the USB drive will be limited. The interface needed for optimal performance is USB 3.2 Gen 2 (10Gbs). <br /><br />Please confirm that the host system meets the following criteria:<br /><br /><strong>•</strong> The host machine has a Type-C or Type-A USB 3.2 Gen 2 port.<br /><strong>•</strong> If using an extension cable or USB hub, please make sure the cable or USB hub is rated for USB 3.2 Gen 2. Cables and hubs of low quality may be incapable of high-speed data transfer, please check the cable manufacturer’s specifications.<br /><strong>•</strong> The host machine has the latest updates, including BIOS, Chipset, and USB drivers.

Will the DTMAX Type-C perform at the advertised speeds in a Thunderbolt/USB4 USB Type-C port?

Yes. Thunderbolt/USB4 is often limited to USB 3.2 Gen 2 speeds (10Gbs) (see table below). Please check the specification of your host device.<br /><br /> <div class="c-table"> <div class="c-table__main"> <table style="width: 732px; height: 142px;" height="142"> <tbody> <tr> <td style="text-align: left;">Kingston -> Compatible Interface for Optimal Performance</td> <td>Standard</td> <td>Max USB Data Transfer Speed </td> </tr> <tr> <td></td> <td>USB 2.0</td> <td>480 Mbps</td> </tr> <tr> <td></td> <td>USB 3.2 Gen 1</td> <td>5 Gbps</td> </tr> <tr> <td>DTMAX-></td> <td>USB 3.2 Gen 2</td> <td>10 Gbps</td> </tr> <tr> <td>DTMAX-></td> <td>USB 3.2 Gen 2x2</td> <td>20 Gbps</td> </tr> <tr> <td>DTMAX -></td> <td>USB4/Thunderbolt</td> <td>10 Gbps, 20 Gbps, 40 Gbps<br />(Depends on host specs)</td> </tr> </tbody> </table> </div> </div> <br /><br />

DataTraveler Max USB Flash Drive - Поддержка

DataTraveler Max USB Flash Drive (DTMAX)

The transfer rate for DTMAX series is contingent on multiple factors. The USB port on the host device is one of the primary reasons performance of the USB drive will be limited. The interface needed for optimal performance is USB 3.2 Gen 2 (10Gbs).

Please confirm that the host system meets the following criteria:

• The host machine has a Type-C or Type-A USB 3.2 Gen 2 port.
• If using an extension cable or USB hub, please make sure the cable or USB hub is rated for USB 3.2 Gen 2. Cables and hubs of low quality may be incapable of high-speed data transfer, please check the cable manufacturer’s specifications.
• The host machine has the latest updates, including BIOS, Chipset, and USB drivers.

FAQ: DTMAX-01001-001