support category memory cards
CF Ultimate - CF-U (CF-U)

CF Ultimate - CF-U - Support

Frequently Asked Questions

FAT32 file system has a single file size limitation of 3.99GB. In order to transfer a single file to the card that is larger than 3.99GB, you will need to reformat the card using the exFAT file system. Once this is done, you can transfer larger files to the flash card.

Note: Make sure the device you plan to use the card with, supports exFAT file system.

FAQ: KFC-012611-GEN-03

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Depending on what the device supports, you may be running into a incompatibility related issue. To confirm, you should refer to your device’s user manual for assistance. Please see below for more details.

Card Type - With various card types available, it's important to make sure you are using one that is supported by your device. For example, some card types include: SDHC, SDXC, and SDUC. Although some devices may support all three card types, older devices may only support one or two. Please check your devices user manual to confirm which card types it supports.

Card Capacity - Along with card types, there is also card capacity. With card capacities ranging from less than 2GB up to 128TB and above, it is important to confirm which capacities are supported by the device in question.

File System - The File System can also cause support related symptoms. With the various card capacities comes different File Systems, such as FAT, NTFS, and exFAT to name a few. Please check your devices user manual to confirm which File Systems are supported. If your card is utilizing an unsupported File System, you may be able to resolve by reformatting the card with a compatible File System.

FAQ: KFC-012711-GEN-04

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Kingston does not distribute flash media with password protection. This password was either generated by a third party program or by a cell phone. To regain access, use the third party software or the Lock Code assigned to the cell phone.

FAQ: KFC-012611-GEN-06

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No. We do not support our flash cards as bootable devices, fixed disks or something you can run an OS from.

FAQ: KFC-011911-GEN-01

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This is common for flash storage, whether internal SSD, Flash Card, or external USB storage, and is due in part to a variance in how flash memory vs spinning platter hard drive manufacturers calculate megabyte. Hard drive manufacturers calculate a megabyte (or 1,000x1,000 bytes) as 1,000KBs, whereas the binary calculation for flash-based storage is 1,024KBs.

Example: For a 1TB flash-based storage device, Windows will calculate it as having a capacity of 931.32GB. (1,000,000,000,000÷1,024÷1,024÷1,024=931.32GB).

Furthermore, Kingston reserves some of the listed capacity for formatting (e.g., File Allocation Table) and other functions such as firmware and/or controller-specific information, and thus some of the listed capacity is not available for data storage.

FAQ: KDT-010611-GEN-06

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