support category memory cards
Canvas Go! Plus SD (SDG3)

Canvas Go! Plus SD - 技術支援


Depending on what the device supports, you may be running into a incompatibility related issue. To confirm, you should refer to your device’s user manual for assistance. Please see below for more details.

Card Type - With various card types available, it's important to make sure you are using one that is supported by your device. For example, some card types include: SDHC, SDXC, and SDUC. Although some devices may support all three card types, older devices may only support one or two. Please check your devices user manual to confirm which card types it supports.

Card Capacity - Along with card types, there is also card capacity. With card capacities ranging from less than 2GB up to 128TB and above, it is important to confirm which capacities are supported by the device in question.

File System - The File System can also cause support related symptoms. With the various card capacities comes different File Systems, such as FAT, NTFS, and exFAT to name a few. Please check your devices user manual to confirm which File Systems are supported. If your card is utilizing an unsupported File System, you may be able to resolve by reformatting the card with a compatible File System.

FAQ: KFC-012711-GEN-04



在裝置中格式化 (例如數位相機)
大多數支援記憶卡的裝置 (例如相機),都有實用的格式化小工具。在使用此功能之前,請確認裝置支援記憶卡的儲存容量和形式。也要確認裝置提供的格式選項 (例如 FAT32),與您打算搭配記憶卡的其他裝置是否相容。如要將記憶卡格式化,請依照裝置使用者手冊上提供的格式化說明進行操作。 

在筆記型電腦/WINDOWS PC 上進行格式化
在 Windows 搜尋列中輸入「本機」並按 Enter 鍵。尋找並點選對應內有記憶卡/讀卡機的裝置。接著使用滑鼠點選右鍵,在跳出的選單中選擇「格式化」,並進入格式化視窗。

選擇適合的檔案系統格式,例如考慮記憶卡尺寸,以及考慮您打算搭配記憶卡的裝置。請注意:2GB 及以下 (標準儲存容量) 應使用 FAT 格式,4GB 至 32GB (大儲存容量) 一般使用 FAT32 格式。對於 64GB 以上 (擴充儲存容量),我們建議使用 exFAT 格式。做好選擇後,按下「格式化」,並完成格式化流程。

在筆記型電腦/macOS 電腦上進行格式化

如果您使用讀卡機和 macOS 作業系統,請開啟「前往」選單並按兩下「工具程式」(若未看見「工具程式」,請按兩下「應用程式」,並按兩下「工具程式」檔案夾)。按兩下「磁碟工具程式」圖示。在「磁碟工具程式」對話方塊中,選擇快閃記憶卡使用中的磁碟分割。備註:記憶卡上有兩個清單,第一個是磁碟分割,第二個是卷宗標籤。按一下畫面右側的清除標籤。使用「磁碟區格式」下拉式選單,在清單中選取「MS-DOS 檔案系統」。按一下「清除」。

FAQ: KFC-012611-GEN-07


This is common for flash storage, whether internal SSD, Flash Card, or external USB storage, and is due in part to a variance in how flash memory vs spinning platter hard drive manufacturers calculate megabyte. Hard drive manufacturers calculate a megabyte (or 1,000x1,000 bytes) as 1,000KBs, whereas the binary calculation for flash-based storage is 1,024KBs.

Example: For a 1TB flash-based storage device, Windows will calculate it as having a capacity of 931.32GB. (1,000,000,000,000÷1,024÷1,024÷1,024=931.32GB).

Furthermore, Kingston reserves some of the listed capacity for formatting (e.g., File Allocation Table) and other functions such as firmware and/or controller-specific information, and thus some of the listed capacity is not available for data storage.

FAQ: KDT-010611-GEN-06


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