support category ssd
DC1500M U.2 NVMe SSD (SEDC1500M)

DC1500M Enterprise U.2 NVMe Solid-State Drive - サポート

よく寄せられる質問

内蔵型SSDや外付けUSBなどのフラッシュストレージではよくあることで、フラッシュメモリのメーカーと、回転するプラッタ製ハードドライブメーカーのメガバイトの計算方法が異なるため、このようなことが起こります。ハードドライブメーカーはメガバイト(または1,000x1,000バイト)を1,000KBととして計算するのに対し、フラッシュベースのストレージでは二進法を用い1,024KBとして計算します。

例:フラッシュベースのストレージデバイスが1TBの場合、Windowsでは931.32GBの容量として計算されます。(1,000,000,000,000÷1,024÷1,024÷1,024=931.32GB).

さらに、Kingstonではフォーマットやファームウェアおよび/または操作に関する情報などの機能のために、製品に表記された容量の一部を予約として使用しています。このことから、製品に表記された容量の一部はデータストレージとして使用できません。

FAQ: KDT-010611-GEN-06

上記の内容はお役に立ちましたか?

使用するNVMeドライバーを指定するには、AS SSDベンチマークソフトを実行し、ドロップダウンメニューからお使いのKingston NVMe SSDを選択ください。これにより、ドライブで使用中のドライバーのレポートが入手できます。ドライバーが「iaStorAC」の場合、ご使用のドライブはIntel製のドライバーを使用しています。ドライバーが「stornvme」の場合、ご使用のドライブはMicrosoft製のドライバーを使用しています。ご注意ください:当社のNVMe SSDドライブはプラグアンドプレイに対応しており、追加のドライバーは不要です。

FAQ: KSD-001525-001-00

上記の内容はお役に立ちましたか?

The easiest way to ensure that your new SSD appears as your boot drive is to ensure that it is the only storage device connected during installation. 
If this is not possible, or if you previously cloned your old data to your new drive, confirm that the new drive appears as a boot device in the system BIOS, then select it for booting.

FAQ: KSD-012010-001-03

上記の内容はお役に立ちましたか?

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

上記の内容はお役に立ちましたか?

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

上記の内容はお役に立ちましたか?

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

上記の内容はお役に立ちましたか?

Click here to learn more about the differences between these two types of SSDs.
https://www.kingston.com/en/blog/pc-performance/nvme-vs-sata

FAQ: KSD-012010-001-19

上記の内容はお役に立ちましたか?

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

上記の内容はお役に立ちましたか?

次の代替方法を使うと RST RAID が壊れますので、データ損失のおそれがあります。システムに RST RAID アレイがある場合、別の方法を試してください。

代替方法 1:BIOS で RST Control (RST 制御)を無効にします

このワークアラウンドには、RST Control を有効または無効にする BIOS オプションが必要ですが、使用できないシステムもあります。

注:この先に進む前にすべての重要データをバックアップしてください。

  1. 再起動してシステム BIOS に進みます。
  2. BIOS の RST Configuration (RST 構成)設定を探します。
  3. 「RST Controlled」を「Not RST Controlled」に変更します。
  4. 保存して BIOS を終了します。
  5. KSM を開き、ドライブファームウェアをアップデートします。

このステップが完了したら、BIOS で「RST Controlled」に戻してもかまいません。

代替方法 2:BIOS で RAID から AHCI に切り替えます。

このワークアラウンドはシステムストレージモードを RAID から AHCI に変更します。

すべてのシステムで実行可能です。

注:この先に進む前にすべての重要データをバックアップしてください。

  1. msconfig をオープンします
  2. 「Boot」(ブート)タブを選択します
  3. 「Safe boot - Minimal」(セーフ ブート - 最小)をチェックします
  4. OK をクリックして再起動します
  5. システムが再起動したら、システム BIOS に進みます
  6. ストレージモードを RAID から AHCI に変更します
  7. 保存して BIOS を終了します。
  8. Windows がセーフモードで起動するまで待ちます
  9. msconfig をオープンします
  10. 「Boot」(ブート)タブを選択します
  11. 「Safe boot」(セーフ ブート)のチェックを外します
  12. OK をクリックして再起動します
  13. Windows が通常の起動をするまで待ちます
  14. KSM を開き、ドライブファームウェアをアップデートします

このステップが完了したら、BIOS でストレージモードを RAID に戻してもかまいません。

FAQ: KSD-001525-001-01

上記の内容はお役に立ちましたか?

システムがMicrosoft NVMeドライバーの代わりにIntel RSTドライバーをロードする場合があります。これはIntel RSTドライバーの既知の互換性問題で、NVMeファームウェアアップデートのコマンドを妨害します。また、KSMはWindowsベースのシステムのみでサポートされています。そのため、macOSまたはLinuxベースのシステムでKSMを動作させようとしても、残念ながらこれらのOSはKSMとの互換性はありません。

FAQ: KSM-001125-002-01

上記の内容はお役に立ちましたか?

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

上記の内容はお役に立ちましたか?

While it may be possible to update your target drive’s firmware via USB storage enclosure, Kingston does not recommend it. Proper update procedure involves having your target SSD connected directly to the system ports (e.g., SATA or NVMe).

FAQ: KSD-012010-001-14

上記の内容はお役に立ちましたか?

Kingston does not offer DOS-based firmware updates at this time.

FAQ: KSD-012010-001-12

上記の内容はお役に立ちましたか?

Unless explicitly indicated, no, an SSD update will not erase data from the drive. However, before performing any SSD firmware updates, Kingston recommends all data on the target drive be backed up before proceeding with the firmware update.

FAQ: KSD-012010-001-13

上記の内容はお役に立ちましたか?

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

上記の内容はお役に立ちましたか?

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

上記の内容はお役に立ちましたか?

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

上記の内容はお役に立ちましたか?

When cloning to a new drive larger than the source drive, the software may not properly scale partition size. When this occurs, you might end up with unused space. To avoid this, follow our cloning instructions located here: www.kingston.com/cloning

FAQ: KSD-012010-001-04

上記の内容はお役に立ちましたか?

SSD firmware is the integrated software within an SSD that manages its operations, including communication with the host system, data storage and retrieval, wear leveling, and error correction. Kingston recommends that you always maintain the latest firmware.

If your SSD requires new firmware, you will receive a notification when running Kingston’s SSD Manager software, located here: www.kingston.com/ssdmanager

FAQ: KSD-012010-001-11

上記の内容はお役に立ちましたか?

The easiest way to ensure that your new SSD appears as your boot drive is to ensure that it is the only storage device connected during installation. 
If this is not possible, or if you previously cloned your old data to your new drive, confirm that the new drive appears as a boot device in the system BIOS, then select it for booting.

FAQ: KSD-012010-001-03

上記の内容はお役に立ちましたか?

There are a variety of external enclosures available on the market. While Kingston aims to be compatible with all system types, occasionally, there may be an incompatibility. If you continue to have trouble with your external SSD enclosure, you may want to try a different enclosure.

FAQ: KSD-012010-001-18

上記の内容はお役に立ちましたか?

First, you should confirm that the SSD is seen within the system BIOS. Enter your BIOS (usually, Del, F2, F10, or F12 key) and navigate through your storage configuration menu(s) to see if the drive is correctly identified and present. If the drive isn’t present, power off the system, check the installation and connections to confirm the drive is seated and/or connected properly. 

If the drive is present in the BIOS, you may need to initialize the disk within the operating system. Follow the steps below to initialize.

For Windows:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Windows OS.
Step 2: Press Windows + X and choose Disk Management.
Step 3: If the SSD is new and not initialized, a popup will appear saying "Initialize Disk."
Step 4: Choose between: MBR (Master Boot Record): Suitable for drives under 2TB and older systems. GPT (GUID Partition Table): Recommended for modern systems and drives larger than 2TB.
Step 5: Click OK to initialize the disk.
Step 6: Once initialized, you'll see the SSD as "Unallocated." Right-click on it and select New Simple Volume.
Step 7: Follow the on-screen prompts (keeping all defaults is Okay)  to format and assign a drive letter to the SSD.

For macOS:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Mac OS.
Step 2: Open Disk Utility (you can find it using Spotlight with Cmd + Space and then typing "Disk Utility").
Step 3: In the left pane, select your SSD.
Step 4: Click on Erase.
Step 5: Provide a name for the drive, and under Format, choose: APFS for newer Macs and SSDs. Mac OS Extended (Journaled) for older systems or HDDs.
Step 6: Click Erase. Once the process completes, the SSD will be ready for use.

For Linux:
Step 1: Confirm the drive is properly attached, and power on the system, then boot into Linux OS.
Step 2: Open a terminal.
Step 3: Enter sudo fdisk -l to list all connected drives. Identify your SSD by its size and note the device name, e.g., /dev/sdb.
Step 4: Initialize the SSD using fdisk or parted. Here's a basic guide using fdisk: Enter sudo fdisk /dev/sdb (replace /dev/sdb with your SSD's device name). Press g to create a new GPT partition table. Press n to create a new partition. Follow the prompts to specify the size and type. Press w to write the changes.
Step 5: Format the new partition on the SSD (e.g., /dev/sdb1). You can format it with the filesystem of your choice: For ext4: sudo mkfs.ext4, For ext3: sudo mkfs.ext3 /dev/sdb1 /dev/sdb1, For FAT32: sudo mkfs.vfat /dev/sdb1
Step 6: Mount the SSD: Create a mount point: sudo mkdir /mnt/myssd, Mount the SSD: sudo mount /dev/sdb1 /mnt/myssd, Remember to replace /dev/sdb1 with your SSD's partition name.

FAQ: KSD-012010-001-15

上記の内容はお役に立ちましたか?

While it may be possible to update your target drive’s firmware via USB storage enclosure, Kingston does not recommend it. Proper update procedure involves having your target SSD connected directly to the system ports (e.g., SATA or NVMe).

FAQ: KSD-012010-001-14

上記の内容はお役に立ちましたか?

Unless explicitly indicated, no, an SSD update will not erase data from the drive. However, before performing any SSD firmware updates, Kingston recommends all data on the target drive be backed up before proceeding with the firmware update.

FAQ: KSD-012010-001-13

上記の内容はお役に立ちましたか?

Kingston does not offer DOS-based firmware updates at this time.

FAQ: KSD-012010-001-12

上記の内容はお役に立ちましたか?

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