If your Notebook did not boot, there may be an issue with the installation. Try re-seating the memory to be sure the memory is making proper electrical contact. To do this, first shut down the Notebook, then remove the battery pack and unplug the power cord. Reseat the memory firmly into the socket and then push down on the memory to lock it in place. Replace the battery pack and power cord and boot the system.
If you have properly installed the memory and the Notebook still does not boot or recognize the memory, you may need to download the latest BIOS from your computer manufacturer’s Website.
Note: Kingston is in no way responsible for any problems resulting from flashing the BIOS. Flashing the BIOS is merely a troubleshooting suggestion. Customers who flash the BIOS do so at their own risk. All instructions on how to upgrade the BIOS will be provided by the computer manufacturer or the 3rd party BIOS manufacturer and not by Kingston.
Not all Notebook systems will support overclocked memory. There may be limitations with the processor model and type that prevent these from working at higher speeds/lower latencies.
However, overclockable memory can also operate at industry standard speeds and timings. To enable standard speeds, you may need to go into the BIOS and set the memory to the default settings. Contact Technical Support if you are unsure of how to do this, as some Notebook manufactures may limit access to these settings.
FAQ: KTM-012711-GEN-12