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Support for Kingston partners and end users

What is KingstonCare?

Kingston is more than a part; Kingston is a partner. KingstonCare is an offering of unique, free tools backed by more than 35 years of industry experience. It offers free-of-charge support services for Kingston system-specific memory (server, desktop and notebook), Server Premier memory and SSD products, and is available to Kingston Technology end users, partners and service providers.

As an extension of Kingston’s dedication to quality and customer service, you get access to our technical experts and dedicated Kingston representatives. These services are designed to reduce downtime and help you meet your Service Level Agreements. If KingstonCare would benefit your company, please email [email protected] to get started.

Will adding Kingston void your customer’s system warranty?

Kingston has heard of instances where a computer manufacturer’s sales representative has told customers if they use third-party memory in the manufacturer’s computer system, the warranty is voided. This may not be true – they may be attempting to coerce customers into purchasing memory modules from the system manufacturer, usually at much higher prices than Kingston’s. Please ask customers to confirm such a requirement is in the manufacturer agreement. Even so, such a requirement may be illegal if it unreasonably restrains trade or lessens market competition.