The front door of South Seas Data LLC’s headquarters and a superimposed image of a system prominently featuring a Kingston SSD.
How a tech services provider built a reputation for reliability with Kingston memory and SSDs

Overview

Wide shot of a full and well-organised warehouse space full of racks of boxes and trays, one employee behind a metal desk working at a computer

South Seas Data is a Denver-based technology service provider. It provides support and asset management for computer hardware and point-of-sale (POS) equipment, including troubleshooting and repair.

South Seas Data provides hardware support in 140,000 locations across the United States, from grocery stores to petrol stations with many of its clients being retailers and FinTech companies. The company prides itself on building its own components to suit customers’ needs.

The challenge

South Seas Data engineers and maintains a broad range of custom hardware solutions for its clients, which creates a need for manufacturers with reliable components. High-quality, durable components reduce downtime and add longevity to products. South Seas Data needed a responsive and supportive business partner, one that would be ready to fulfil supply requirements even in the face of unfavourable circumstances.

The solution

Kingston and South Seas Data formed a partnership based not on creating the highest performance hardware, but workhorses: durable systems that can happily perform for upwards of 10 years. Kingston supplies South Seas Data with memory and SSDs, and South Seas Data holds a locked BOM (Bill of Materials) to ensure internal consistency and assure clients of its products’ reliability.

Conclusion

South Seas Data has found its relationship with Kingston to be critical in delivering consistent and trustworthy service, unbroken even during the COVID pandemic, a time when many other component suppliers suffered from severe supply chain and availability issues. The company puts great value on the quality of its relationship with Kingston, especially the customer support and the consistent quality of Kingston memory and storage.

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